Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2015-12-06 11:01 PM
2015-12-07 03:07 AM
2015-12-07 02:58 PM
I have the same problem. People can't hear me. Also the phone get heated where camera area is. EE is saying they will replace my phone for the 3rd time. I am thinking it is the Sony's problem.
I never had any problem when I was with HTC. I spoke to Sony today. they saying, I will have to send in for repair. what is the point of selling every phone faulty!!!!
2016-02-18 07:52 PM
2016-02-19 03:46 AM
Im also experiencing the problem, sometimes the microphone is working and sometimes it is not. This also happen in apps with voice messaging. Usually it is (temporary) solved by restarting the phone. More insight on solving this would be great.
2016-02-20 02:30 AM
2016-03-04 12:55 PM
Had this problem but then I followed Jake's tip and booted to safemode, microphone is working fine
Hi, If that is fine in safe mode means something is wrong with the software unless you can identify if any app that cause this to happen so that you could uninstall it to resolve this or at times can also be some problem with the OS which you can do a factory data reset or perform a software repair with Xperia Companion.
Keep us update after you've done with any of the option.
2016-03-07 12:30 AM
I agree with @Bandolero
if it does work in Safemode then it is likely third party, have a look through any new apps since the issue started and try removing it.