Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-03-25 09:33 PM
2017-03-25 10:05 PM
2017-03-26 04:05 AM
I have a Sony XPeria Z5 and since the nougat upgrade it has behaved erratically.
Now it is losing the network connection at least one time per day, I have contacted
- Sony online service: they are sorry.
- Sony authorized centre: they need at least two weeks and they don't have any service for allow me to use another phone (even paying).
So, I bought a flagship smartphone and I have to buy a cheap one to allow the producer to fix it? I work traveling all the week, have I to trust this company?
What at is the problem in having some older model phones ready as "spare" for customer in needs? Too many faulty product?
Shame to You, Sony.
if you are behaving as a low cost Chinese producer, you will be soon considered a Japanese low quality but not low cost producer...
2017-03-26 04:12 AM
2017-03-26 08:04 AM
2017-03-26 08:26 AM
2017-04-02 07:01 PM
After the update to 32.3.A.2.33 the problem I had with the low volume on the bottom speaker has been solved.
E6683 Z5 dual
2017-04-04 04:00 PM - edited 2017-04-04 04:19 PM
32.3.A.0.376 was unstable (still latest software for my phone it says)... so i have used xperia companion to software reapir...
it is installing 32.2.a.5.11.r96 i am back to 6.0 marshmellow? <<edit>> NO. it says 7.0 via 32.3.A.0.376 with dec16 security patches....
96 apps to download & then all those things to move about and set back up again... i doubt backup will reinstall many settings.
2017-04-06 09:00 AM - edited 2017-04-06 09:01 AM
fyi... i couldnt't wait for .33 to may or may be not come to EE (as the update after .376 did not roll out)...
i repaired my handset via XC... .376 was reinstalled clean. then i spent 2 hours setting back up email accounts and notification sounds that backup does not reinstall....
and it did not seem to fix the wifi issue... where the phone did not "see" it was no longer where it was and showed the wifi as disconnected and only offering the list of wifi signals in the previous location... the phone could not be manually refreshed either.
as this was leading to many missed messages that flooded in when the phone was restarted (even if i hadnt left a location where wifi calling via wifi was confirmed) i "repaired it"
today .33 is downloading... i havent done a "repair" to install this one as i just havent got 2 hours to waste setting back up all the email settings, android pay and other apps that need authorised sign ins.