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Z5 Compact - Unresponsive pixelated purple screen

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Message 1 of 2

Z5 Compact - Unresponsive pixelated purple screen

20190123_123932.jpgPurple pixelated screen

Title says it all, Z5 compact screen displays as per attached photo.  If I squeeze it around the rear camera it sometimes displays correctly, but screen remains non-functional.

There are no cracks in the screen, and a software repair has been undertaken.

Is it repairable, or is it time for a new phone?

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Re: Z5 Compact - Unresponsive pixelated purple screen

@ggc2

This is probably a hardware issue, some loose connector. Hopefully it's repairable so I'd advise that you contact your local support or a reputable 3rd party repair shop if you're out of warranty.



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