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Z5 Compact - Unresponsive pixelated purple screen

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Message 1 of 2
Message 1 of 2

Z5 Compact - Unresponsive pixelated purple screen

20190123_123932.jpgPurple pixelated screen

Title says it all, Z5 compact screen displays as per attached photo.  If I squeeze it around the rear camera it sometimes displays correctly, but screen remains non-functional.

There are no cracks in the screen, and a software repair has been undertaken.

Is it repairable, or is it time for a new phone?

Message 2 of 2
Message 2 of 2

Re: Z5 Compact - Unresponsive pixelated purple screen


This is probably a hardware issue, some loose connector. Hopefully it's repairable so I'd advise that you contact your local support or a reputable 3rd party repair shop if you're out of warranty.

Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

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