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2016-03-25 12:47 PM
Yesterday I updated OTA to marshmallow and had Google play services act up. I was told to use the Xperia companion to repair the issue, which effectively wiped the phone. A nuissance to be sure, but not the end of the world. In setting the phone back up, I forgot the Google password (I've only had to input it once setting up the phone months ago). Rather than trying to remember I chose to just change it on the account and set the phone up with the new one. Well a new security feature Google discreetly set up was to lock out that account with the password change for 72 hrs. Has anyone else experienced this? Anyone hear of a work around? I'm without a device for 3 days because Sony and Android couldn't get their act together.
2016-03-25 01:45 PM
this is security measure of all android devices not just sony's. its either you remember the last password you had or wait 72 hours as stated in the device before you made the wipe.
im not sure if it works but if you lock your phone via google device manager and unlock it again it might work, but then again you need your google account password for that matter, why dont you try to revover your previous account,.
2016-03-25 10:33 PM
2016-12-14 10:23 PM
Locked out of my phone after trying to fix an issue with bluetooth disconnects (new phone from Sony) Sony tech support sent me a proceedure to reinstall the software.... Just what I love to do..... Fix a brand new phone.
After wiping the phone and attempting to set it up again I was unable to complete a login. I kept getting a meassage about the phone had been reset and I needed to log in as one of the users associated with the account. After tripple checking my
google login and pass. I changed it.
After fighting with it for a couple of hours I CALLED Sony tech support... That was a complete waist of 1.5 hours. Other than learning it might work in 72 hours.... REALLY !
Found the answer on youtube under GSM 101 channel under :
Bypass Google Account FRP Sony Xperia Z5 , X, XA , Android 6.0.1 Latest Method July 2016
Worked like a charm.