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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Xperia Z5 - Wifi and bluetooth won't turn on

One time poster
Message 21 of 27
465 Views
Message 21 of 27

Re: Xperia Z5 - Wifi and bluetooth won't turn on

If you live in NSW Australia then contact Fair Trading. Though the warranty is 12 months, you can still claim clain warranty 2 weeks after that. Discuss with Fair Trading.

One time poster
Message 22 of 27
370 Views
Message 22 of 27

Re: Xperia Z5 - Wifi and bluetooth won't turn on

-Somebody Posts question to a sony phone in the sonymobile forum

-regulary customers replying trying to help

-one says what everybody is thinking

*moderator enters the chat*

moderator: THIS IS A CHRISTIAN CURSE FREE SITE KEEP IT JESUS!!!

*moderator never replied ever again*

 

the problem continues until today. support 10/10

One time poster
Message 23 of 27
348 Views
Message 23 of 27

Re: Xperia Z5 - Wifi and bluetooth won't turn on

I have tried what you have said and it still doesn't work.

I have also rebooted, reinstalled software and factory reset, but still no WiFi or Bluetooth connection, not even in safe mode.

One time poster
Message 24 of 27
345 Views
Message 24 of 27

Re: Xperia Z5 - Wifi and bluetooth won't turn on


@Russ12 wrote:

I have tried what you have said and it still doesn't work.

I have also rebooted, reinstalled software and factory reset, but still no WiFi or Bluetooth connection, not even in safe mode.


This in infuriating.

The first time Bluetooth and WiFi stopped working I only had to restart the phone for it to work again. 

But today it stopped working; I tried phone repair 6 times(from Sony computer software), resetting phone one time, restarting phone and changing charging optimization numerous times AND NOTHING WORKED. This is outrageous.

I started thinking about playing around with software

Edit: Bluetooth started working but no luck with WiFi 

Visitor
Message 25 of 27
338 Views
Message 25 of 27

Re: Xperia Z5 - Wifi and bluetooth won't turn on

All the things what we can do to fixed this problem, that you already you did. Now there is no more options.if you really whats you use that mobile then you should change your mother board for your mobile. Now it became hardware problem.

For me my xperia z 5 premium became a scrap.i change my mobile. You can get a cheaper motherboard online from Aliexpress China.

One time poster
Message 26 of 27
200 Views
Message 26 of 27

Re: Xperia Z5 - Wifi and bluetooth won't turn on


@Debrup wrote:

My brother and I both have got Xperia Z5 dual for our daily use. My brother is facing this issue in his phone where the Wi-Fi wont turn on and it keeps on turning on and doesn't find a wifi network. This issue has popped up around September. The interesting thing though is on restarting the phone the issue gets resolved. Along with this the phone gets auto restarted sometimes as well and on alternate restarts the Wi-Fi works. Another issue also cropped up where he was inable to receive an incoming call but that got resolved on its own a few days back on its own. I've never faced such an issue on my phone. Updating to Noughat hasn't solved it. Anything we could do about this?  



I have experia z5, wifi and bloothoot wont work when u swith it on aso radio also wont work when u swith radio,then phone restarts pke show me how to fix this..thanks

Visitor
Message 27 of 27
197 Views
Message 27 of 27

Re: Xperia Z5 - Wifi and bluetooth won't turn on

check this Youtube tutorial, it will help.

https://www.youtube.com/watch?v=p_I7lrW9scw