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Xperia Z5 Compact doesn't charge after battery finished

One time poster
Message 1 of 3
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Message 1 of 3

Xperia Z5 Compact doesn't charge after battery finished

Hi, my phone was working perfectly well until it's battery finished and since whenever I plug it into my charger the following happens:
1) the little red light switches on
2) after a few seconds I see the "battery charging" screen 

3) it disappears
4) I get the sony logo (like when I switch on the phone)

5) After 2 seconds it disappears and the phone is dead again

I've removed the sim card & SD card, that doesn't help.
any ideas??
Thanks
Igal

2 REPLIES 2
Adviser
Message 2 of 3
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Message 2 of 3

Re: Xperia Z5 Compact doesn't charge after battery finished

You completely discharged your battery, just plug it in for an hour if that doesn't work then you must replace the battery 

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Commissioner
Message 3 of 3
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Message 3 of 3

Re: Xperia Z5 Compact doesn't charge after battery finished

-press and hold down tiny button besides sim slot for 2 minutes and then release_ 

 

Or 

 

 

- Change your cable and see if it works or change the adapter _ I mean try with new charger