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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Worst phone ever

Apprentice
Message 11 of 28
606 Views
Message 11 of 28

Re: Worst phone ever

Hi, 

 

Thanks for the reply.

 

build number is 32.0.A6.200

 

Why put it in safe mode? 

Apprentice
Message 12 of 28
598 Views
Message 12 of 28

Re: Worst phone ever

Answered my own quetion by clicking the link Slightly smiling Face

 

Tried to go into safe mode, using the instructions. No joy.

 

is the Z5 different to other phones?

Emperor
Message 13 of 28
587 Views
Message 13 of 28

Re: Worst phone ever

@SpeedSailor

 

unlock the phone > press and hold the power button for 2 seconds > release it > you should get a pop up menu to boot on safe mode

 

check this guide

 

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Talent
Message 14 of 28
579 Views
Message 14 of 28

Re: Worst phone ever

Sorry friend, but best to get rid of it, as NOTHING will fix all these issues.

I tried everything over a four month period, including a factory reset and used it as it would come out of the box WITHOUT loading any third party apps and I still got lag, freezes, typos, camera was totally unusable and it switching off all on its own....just to name a few issues !!!

I should have stuck with my z3c, but decided to go back to stock android and now have a Nexus 5x.

It's all Sony's fault for not paying attention to customer issues highlighted on this forum.

Comparing this hectic and busy forum with the Google Nexus 5x furum, there are hardly any issues !!!
Emperor
Message 15 of 28
573 Views
Message 15 of 28

Re: Worst phone ever

@152bobby

 

Don't assume that you and @smiffie71 have the same issue, glad to hear you are back after you said goodbye

 

http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Goodbye-Sony/m-p/1091348

 

This forum is for us, users, to help each other, please don't spread rumors, here are the forum guidelines 

 

http://talk.sonymobile.com/t5/Welcome/Discussion-guidelines/m-p/349678#U349678

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adept
Message 16 of 28
535 Views
Message 16 of 28

Re: Worst phone ever

I do think Sony are rushing these phones through without any proper testing.
Thanks for all the advice but if a phone doesn't work as it should, out the box then something isn't right.
So I'm leaving as is until marshmallow update. We'll see if it runs any better then. At least Sony aren't rushing that through!
Adept
Message 17 of 28
522 Views
Message 17 of 28

Re: Worst phone ever

In my case, I wouldn't say "worst phone ever".. but I can, without a doubt, say "worst manufacturer firmware ever". I'm more or less getting the user experience I got back in the days when I was using early CyanogenMod 12.0 Lollipop ROMs on my Note 3... That's unworthy of an official firmware.

In fact, my Z5 is the first phone I've ever had that couldn't maintain a stable connection to my bluetooth car radio (no problem with my 1+1 and old Note 3), and I'm not talking about the auto-brightness issues, poor battery life, laggy/choppy UI, random reboots, overheating, blurry camera in the upper left corner, etc.

A phone is as goood as its firmware. Do something Sony! Or you release Marshmallow (you're already late to the party), or you fix your Lollipop firmware... Stop ignoring us!

Apprentice
Message 18 of 28
503 Views
Message 18 of 28

Re: Worst phone ever

Just to update.

I've done a hard reset as advised by Sony support.

The fingerprint sensor still doesn't work.

Will keep you updated on how Sony handle this.
Emperor
Message 19 of 28
483 Views
Message 19 of 28

Re: Worst phone ever

Did you repaired it with PCC?



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Adept
Message 20 of 28
474 Views
Message 20 of 28

Re: Worst phone ever

😣