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Videos and Audio stops

Message 1 of 1
Message 1 of 1

Videos and Audio stops

Since the last update, my Xperia Z5 Compact suddenly keeps on stopping whenever I am playing audio or video software.


1. While I am watching Youtube, the video suddenly stops, it will pause and I will have to manually complete it. (not a buffering problem).


2. When I am listening to a podcast via headphones, it will pause and I will have to manually complete it.


3. When I am playing downloaded music via the speakers it will pause and I will have to manually complete it.


Other notes:

The phone is not hot, or has been excessively used before the program pauses.

The phone is not in a position where it can be easily bumped or the pause button accidentally pressed.

Internet connectivity is not an issue as both the music and podcasts have been downloaded (and I turn wifi off to save battery when doing activites 2 and 3.