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Unable to get a connection with a mouse

One time poster
Message 1 of 4
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Message 1 of 4

Unable to get a connection with a mouse

Hello,

 

My xperia Z5 screen is dead! but my phone is allright!

My problem is: I can't find any compatibility between a mouse and my phone. I try 5 different mouse and it's not compatible, ever.

 

Who have the same problem? Do you find the solution?

 

Thanks for your advice.

XXX

3 REPLIES 3
Highlighted
Forum Legend
Message 2 of 4
1,692 Views
Message 2 of 4

Re: PROBLEM COMPATIBILITY Z5 WITH A MOUSE

Hi,

 

When you say that the screen is dead, do you mean that you cannot see anything on it? If you are going to connect a mouse via OTG to the phone, you need to tap at the setting "Detect USB device" in the phone.

 

You can also get a connection with the mouse via OTG if you force a shutdown of the phone by hold down the ON/OFF + volume up(+) button for 5 seconds and then power it on when the mouse is connected and it should work.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Visitor
Message 3 of 4
862 Views
Message 3 of 4

Re: PROBLEM COMPATIBILITY Z5 WITH A MOUSE

"You can also get a connection with the mouse via OTG if you force a shutdown of the phone by hold down the ON/OFF + volume up(+) button for 5 seconds and then power it on when the mouse is connected and it should work" this is not working for my xperia z5. Any other way?

Adviser
Message 4 of 4
726 Views
Message 4 of 4

Re: PROBLEM COMPATIBILITY Z5 WITH A MOUSE

same problem.  Volume+ and Power off followed by power on with usb mouse plugged IN does not work.  I note that on gsmarena.com, the z5 compact is USB-HOST capable. so how to ?