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System update could Not Install.

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Message 1 of 2

System update could Not Install.

My Xperia Z5 Naugat 7.0 not a update.

 

Screenshot_20191106-064442.png

 

Xperia ™ system update

Sony Mobile Communications

Could Not Install

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Sony Xperia Support
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Message 2 of 2

Re: System update could Not Install.

Hi @Green007, let me see if I can help out here.

 

Do you receive any kind of error message when you try to install the software update other than the text displayed in the image you have attached? Also, have you tried updating the phone using Xperia Companion and a computer to see if it works better there?

 

Please return with this information and I will do my best to assist you!


Official Sony Xperia Support Staff


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