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2016-06-09 04:52 PM
After some months I noticed these stains inside camera lens. The phone's perfect, no damage or scratches.
Do you think they repair it under warranty?
2016-08-18 12:18 AM
2016-08-18 11:07 AM
@Huzaifa14 to me this looks more like the protective coating on the outside of the camera lens coming off...but as above advice you need to contact your local support to discuss this issue & perhaps have your phone inspected
2016-08-18 07:18 PM
2016-08-18 10:10 PM
@Huzaifa14 that is good but please be aware that your lens will be more vulnerable to scratches now.....i have seen a small round protective 'shield' much like a screen protector that can be fitted :smileysmileywink:
2016-08-19 12:59 AM
2016-08-21 11:02 PM
I had to replace the back of the phone and even with the back removed I cannot clean the stains from the inside part. I used some products to try to clean them from outside but no results. And since the picture I posted the stains continued to grow week after week, now they cover almost all the surface of the lens (I still have the old cover)
PS: no warranty for me I had to do it by myself because it's a "Dual" version and Sony doesn't sell that phone in Italy so I needed to send it to Hong Kong. It took only 5 mitutes to replace it, the back costs 35 euro from Ebay but I hat to buy also the NFC antenna apart.
2016-08-29 11:37 AM
i had exactly the same idetical stains but actually they are on the outside though it seems like they are on the inside of glass You wont get rid of it by cleaning them as i tried alot but all in vain and the only solution was to buff the glass . Now my camera looks pretty good and i am experiencing much better camera result.