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Softwre updates that will not update

Visitor
Message 1 of 6
1,230 Views
Message 1 of 6

Softwre updates that will not update

My Sony Xperia Z5 compact have functioned without problems for two years. But now 7 apps will not update. The apps are Google play books, Google news, Proguitar tuner, Microsoft OneDrive, Shazam, Sygic Car Connected, FlashScore. All other apps ar updating without any problems. 

What can I do about this problem? I have tried to empty the Google Play software buffer and restartet the phone. These 7 apps will not update.

5 REPLIES 5
Emperor
Message 2 of 6
1,225 Views
Message 2 of 6

Re: Softwre updates that will not update

@MrArlango 

 

Do you get an error? if you do, which error? does your phone has enough free internal storage?

 

What if you uninstall and reinstall the apps? (one at the time)




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Pioneer
Message 3 of 6
1,211 Views
Message 3 of 6

Re: Softwre updates that will not update

Hi @MrArlango;

 

Do you have by any chance these apps stored in SD card (external memory)?

If yes try store all of the app in internal memory and try update again.

Apprentice
Message 4 of 6
1,121 Views
Message 4 of 6

Re: Softwre updates that will not update

Will Sony ever address this issue? It is not posse to update apps that are stored on the external SD card - why not? My other phones have no issue with the storage location of the apps

Highlighted
Visitor
Message 5 of 6
1,106 Views
Message 5 of 6

Re: Softwre updates that will not update

I removed the apps that did not update. Then I reinstalled some of them, and now it is ok. Why it happened, is unknown. 

Emperor
Message 6 of 6
1,087 Views
Message 6 of 6

Re: Softwre updates that will not update

@MrArlango 

 

glad to hear that its working now, let us know if you experience the same issue again




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)