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Residue on inside of camera glass Z5Premium

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Apprentice
Message 1 of 10
1,697 Views
Message 1 of 10

Residue on inside of camera glass Z5Premium

My Z5 Premium is nearly two months old but I have noticed what appears to be an oil/residue on the inside of the main camera glass.  If you look at it on an angle the glass is blotchy and rainbow coloured.

 

It doesnt appear to be effecting the quality of the photos.

 

So my question is should this film/residue be there or should I be booking a repair?

 

Thankyou for any advice

1 ACCEPTED SOLUTION

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Moderator
Message 9 of 10
2,680 Views
Message 9 of 10

Re: Residue on inside of camera glass Z5Premium

Looking at the pic I'm 99% sure it's the uv filter coming off.


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

9 REPLIES 9
Forum Legend
Message 2 of 10
1,678 Views
Message 2 of 10

Re: Residue on inside of camera glass Z5Premium

Hi,

 

That sounds strange. From what kind of angle are you looking at it? Do you have the possibility to compare it with another Z5 Premium?

sony_sign_logo.png - Official Sony Xperia Support Staff


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Apprentice
Message 3 of 10
1,657 Views
Message 3 of 10

Re: Residue on inside of camera glass Z5Premium

Ill try and get a photo of it on my trusty z1 when I get a minute
Moderator
Message 4 of 10
1,651 Views
Message 4 of 10

Re: Residue on inside of camera glass Z5Premium

Sound more like the uv filter


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Apprentice
Message 5 of 10
1,637 Views
Message 5 of 10

Re: Residue on inside of camera glass Z5Premium

Forum Legend
Message 6 of 10
1,634 Views
Message 6 of 10

Re: Residue on inside of camera glass Z5Premium

did you remove the plastic cover of the lens? if you take pcitures does it show up?

if you wipe the lens, does the patches lessen?

it think you should have your phone checked at your local Sony Service center



________________________________________________________________________________
The Man! The Myth! The Forum Legend! -Scott Sterling
Apprentice
Message 7 of 10
1,627 Views
Message 7 of 10

Re: Residue on inside of camera glass Z5Premium

Wiping has no effect on it

Doesnt appear to effect the camera's opperation

Dont have a local service centre, all my phones have been posted back to manufacturer for repair in the past.  Thats why i thought id check first before booking a repair

Forum Legend
Message 8 of 10
1,623 Views
Message 8 of 10

Re: Residue on inside of camera glass Z5Premium

when was the last time you exposed your device to water? sometimes when moisture dries on the camera lens it leaves patches just like yours. or did you try to clean your device with abbrasive liquids i.e alcohol,.
but anyhow if it doen't affect the camera quality best not to mind it at all ( though perhaps not, if you are OCD like me. Winking Face )



________________________________________________________________________________
The Man! The Myth! The Forum Legend! -Scott Sterling
Moderator
Message 9 of 10
2,681 Views
Message 9 of 10

Re: Residue on inside of camera glass Z5Premium

Looking at the pic I'm 99% sure it's the uv filter coming off.


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Apprentice
Message 10 of 10
1,525 Views
Message 10 of 10

Re: Residue on inside of camera glass Z5Premium

Virdis you could be right! Just pointed a remote control at the camera and can see the leds flashing. When I first got the phone this didnt happen as I had to use the front camera to test a remote at work!