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Tips & Tricks

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If you can't find the answer to your question there please post it here and let the community help you.

Notifications peeking option

Adviser
Message 1 of 12
2,068 Views
Message 1 of 12

Notifications peeking option

Hello!

So this problem isn't only with my Xperia Z5 Dual, it was also on my old Xperia Z, the notifications peeking/heads up doesn't work with all the apps, it does on the other Lollipops+ devices (like Nexus or Samsung). It only works on few apps (Gmail, YouTube, WhatsApp, Snapchat, Messaging, Calendar, Facebook and Messenger, and weirdly Viber, started working out of the sudden just now!) It's not a new issue tho! And pretty weird to see that working really fine on other non Xperia devices, the peeking option is On and no apps are accessing the notifications. Thanks!
Xperia Z5 Dual E6633 6.0.1
11 REPLIES 11
Forum Legend
Message 2 of 12
2,053 Views
Message 2 of 12

Re: Notifications peeking option

have you ever seen it work in an Xperia device ? if not then it might be that xperia doesn't support or have this feature,.


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Xperia Support by Sony: https://support.sonymobile.com/global-en/
Genius
Message 3 of 12
2,019 Views
Message 3 of 12

Re: Notifications peeking option

Hi @_psycho,

 

By peeking, are you referring to a message dropping down on the display regardless of what app you are using? Similar to what you can see on this link: http://www.droid-life.com/wp-content/uploads/2015/06/peeking-android-m.gif

 

Could you provide some examples on what applications it is that are not working?

 

Keep me posted!

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Adviser
Message 4 of 12
2,009 Views
Message 4 of 12

Re: Notifications peeking option

@nolramlb

Not sure about that but why the toggle is available in the apps notification settings if it's not supported..
Adviser
Message 5 of 12
2,008 Views
Message 5 of 12

Re: Notifications peeking option

@Didrik yeah that's what I meant. And apps like "Kik, Instagram, Play Store, and almost all games like Dead Trigger, Shadowgun, Sky Force"
Genius
Message 6 of 12
1,964 Views
Message 6 of 12

Re: Notifications peeking option

Hi again @_psycho,

 

As far as I know this is controlled by each individual app. The system itself allows app peeking but each application has to enable it in order for it to work.

 

I'll see if I can get some confirmation on this.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Adviser
Message 7 of 12
1,944 Views
Message 7 of 12

Re: Notifications peeking option

Hello @Didrik
I don't know exactly but it does work fine on non Xperia devices :/..
Genius
Message 8 of 12
1,818 Views
Message 8 of 12

Re: Notifications peeking option

Hello again,

 

I've just received confirmation that app peeking is allowed by the system but controlled on an application level, meaning that each individual application controls if this will work or not. There are no settings to change this I'm afraid.

 

You can find more thorough information about how notifications work on Google's developer forum, found on the following link: https://developer.android.com/guide/topics/ui/notifiers/notifications.html#Heads-up

 

Note that I can unfortunately not comment on the information you find there.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Highlighted
Adviser
Message 9 of 12
1,781 Views
Message 9 of 12

Re: Notifications peeking option

Since I've updated to Nougat I experience strange notifications with the heads up (peeking) in the screen when you receive a Whatsapp, Facebook Messenger etc.

 

With Android 6 it was possible to get a notification with sound and vibrate, but NO heads-up/peeking option. That was great! Now you can disable the peeking option, but it doesn't also vibrate and make a sound then. This is very annoying.

 

Who know a solution? Now it comes every in my screen when I get a Whatsapp and when you are browsing sometimes you click on the notification and you go immeditaly onlline... Not very great. 

Learner
Message 10 of 12
1,547 Views
Message 10 of 12

Re: Notifications peeking option

@Grooveman1

Hehe, i want the complete opposite...  I don't have peeking and want to enable it Slightly smiling Face funny.

 

In this thread it has been mentioned that the app must support peeking in order to work. Can someone confirm that the official Email app on my Xperia XZ doesn't support it? Peeking doesn't work there.

But i couldn't find any kind of email app either that would work on my Xperia for peeking.

Outlook, Nine to name the big names, none of them peeks.

Viber, Messages, Calls, Whatsapp peek fine, but no email...

I am coming from the iphone, where each and every app peeks as a standard feature of iOS core, it's not up to the app to decide. In this regard, Android is behind. In iOS i can control this behavior for every app i install, independent of it's support for it. Still a way to go for Android on the notification path to reach iOS.