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2016-04-15 04:07 PM
2016-04-15 04:09 PM
2016-04-15 09:50 PM
Hi @Robertods88, as we've said, we can hear keytaps, calls and FM radio as well. If this is a Hardware Problem, even that will not work. Right? I'm not an expert on Phone Stuctures/Hardware but I don't think there is a different line or specific part for any of that on the Headphone Jack. Bluetooth headphone are working fine, yes, but it does not mean it is a hardware problem.
2016-04-17 08:08 AM
Hi all,it's my second premium phone getting this issue all of a sudden,one thing l don't understand,how is it that it work with soundabout app?l tried everthing repair,reset,flashtool,anything work only with this app which force it to play in headphone..
if it was a hardware problem,it wouldn't play even with soundabout app...
l'm getting crazy..Sony can you please make it clear and give us an answer??
2016-04-18 03:25 AM
2016-04-18 04:44 AM
Welcome to the community.
I am having a bit of difficulty understanding your issue. Could you please provide us more detail about the issue that you are facing, perhaps the steps you are taking to have this occur?
2016-04-18 08:19 AM
2016-06-10 11:17 AM - edited 2016-06-10 11:19 AM
I encountered this problem today, that was really boring. :-/
I tried Soundabout, but unsuccessfully for me.
I found a solution with the app Sony Music, the standard one (https://play.google.com/store/apps/details?id=com.sonyericsson.music).
I'm on a french version, but I'll try to give you the good path :
Go to Settings > Music settings > Play with the option DSEE HX (toogle it several times)
For now, with this option disabled, I've sound from Media app (Music, Youtube, VLC for exemple).
I hope this workaround will help some of you. Good luck.
2016-07-05 02:08 AM