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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

No service on the phone

One time poster
Message 1 of 4
916 Views
Message 1 of 4

No service on the phone

Hi i have a problem with mz z5 2 days ago it restarted lot of times after a while could find a sim and since than no service on my phone. I got a new dimcard too and tested it in another phone so thats working . Could the sim holder traz causeing the problem ?
3 REPLIES 3
Emperor
Message 2 of 4
915 Views
Message 2 of 4

Re: No service on the phone

@Buci

 

Could you boot in >>> safe mode and test it?

 

if that doesn't work, repair the phone with XC and report back

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Rookie
Message 3 of 4
605 Views
Message 3 of 4

Re: No service on the phone

My phone also says "no service" and xperia companion does not work on my phone as my computer is old and slow. So now what. This phone ia a year old. Ive always had sony phones and i am so not impressed this phone has given me nothing but problems. On top of the connectivity issue my ear proximity sensor doesnt work so i cant make calls that involve the key pad as the screen instantly goes black and wont respond. Luckily I accidentaly discovered I can set the power button to end a call. 

One time poster
Message 4 of 4
570 Views
Message 4 of 4

Re: No service on the phone

I have no more service after the update.

I allready tried safe mode and ejecting the sim card but it won't work.

What can I do...