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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

No active fingerprint sensor

One time poster
Message 31 of 33
163 Views
Message 31 of 33

Xperia z 5 dual fingir print is not working

The fingir print was working normally, but when I upgreat the software started to fail and now does not work at all
Any held?
Emperor
Message 32 of 33
156 Views
Message 32 of 33

Re: Xperia z 5 dual fingir print is not working

@Sampol

 

Repair the device with XC if that doesn't work, contact your Local support as it could be hardware related

 

 

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 33 of 33
64 Views
Message 33 of 33

Re: No active fingerprint sensor

Hi! I restarted my phone in safe mode, and it's work's!! What should I do next? Thanks