account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

No active fingerprint sensor

One time poster
Message 31 of 33
126 Views
Message 31 of 33

Xperia z 5 dual fingir print is not working

The fingir print was working normally, but when I upgreat the software started to fail and now does not work at all
Any held?
Emperor
Message 32 of 33
119 Views
Message 32 of 33

Re: Xperia z 5 dual fingir print is not working

@Sampol

 

Repair the device with XC if that doesn't work, contact your Local support as it could be hardware related

 

 

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 33 of 33
27 Views
Message 33 of 33

Re: No active fingerprint sensor

Hi! I restarted my phone in safe mode, and it's work's!! What should I do next? Thanks