account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

NFC error combined with wifi drop out and mic fault when making a call.

Message 1 of 5
1,487 Views
Message 1 of 5

NFC error combined with wifi drop out and mic fault when making a call.

Hi, I have the NFC capacity full error of doom. But I noticed something else too.

When I receive countless capacity for next full messages,  when someone calls me, they say that my voice sounds like I'm under water or far away from the mic. When I change the phone from one ear to the other then my voice comes back normal to the other person.  I also noticed that the WiFi drops out. I have to manually reboot the phone to reconnect to the WiFi. Rebooting kills the relentless NFC messages and the WiFi reconnects until after a while it all goes mental again.  

So there is definitely a connection between the NFC error message, WiFi dropping out and the giro in the phone.  Anyone else experience these three things together and so you know a fix? Cheers 

4 REPLIES 4
Moderator
Message 2 of 5
1,483 Views
Message 2 of 5

Re: NFC error combined with wifi drop out and mic fault when making a call.

@Gordy_jdaniels

Did you try the usual fix of software repair using Xperia Companion?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Message 3 of 5
1,441 Views
Message 3 of 5

Re: NFC error combined with wifi drop out and mic fault when making a call.

Hi,

Yes I tried this. Within a week it started again. Bizarrly it has stopped doing it recently.

I will keep an eye on it.

Cheers

Message 4 of 5
1,273 Views
Message 4 of 5

Re: NFC error combined with wifi drop out and mic fault when making a call.

Hiya, sorry for late reply.  

Yea, did full reinstall.  No change 

Message 5 of 5
1,195 Views
Message 5 of 5

Re: NFC error combined with wifi drop out and mic fault when making a call.

I have changed the sim card and it is still doing it. I have removed the memory card and still doing it. I notice that signal is dropping out now and again , even in very good signal area. 

This is without a doubt a software issue. I have bought Sony phones since 2004 my contract has finished and I'm now on the market for another phone. Some how, from the extreme lack of customer service now that this phone has gone wrong,  I won't be choosing Sony on my next phone.  With phone getting more and more expensive, (£58 for the Sony xz2 premium)  2 year contract , I can't afford to pay that much money foe a phone that won't work and no help from Sony.