Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-05-30 08:19 PM
You re genius! On this post dozens users and me couldnt think that!?
2017-05-31 12:18 AM
After updating the android on my Sony Xperia Z5 to nougat, my battery life has been severely affected. The battery drains without use of device, with the highest consumers as: Phone Idle, Android IOS, and Screen - together making up over 50% of the battery usage. I have to charge the phone now without the sim and sd card to draw enough power to turn it on, and it takes 4 hours to charge 40%.
It does not seem possible to downgrade the IOS, as I suspect would solve the problem, but I would appreciate a fix from Sony after spending a fortune on the phone which, until the update, ran as good as new.
This was after 7.5 hours of charge! Battery still failed to charge over 45%
Seems like the new Nougat Update has more power problems than the governments in Northen Africa.
2017-05-31 03:23 AM
I'm sorry to hear about the issue you are having with your handset.
Can you test the phone in safe mode and see if you have the same problem?
2017-05-31 04:48 AM
Thanks for this, glad I'm not the only one with this battery drain problem since the update; hope there's a fix.
2017-05-31 10:19 AM
Thank you for your speedy reply. I have rebboted in safe mode, as recommended, however, the problem persists. The battery has drained at irregular intervals today, and still did not fully charge after overnight charging.
2017-06-04 11:39 AM
Me too having real horrible battery life since what appears Noughat update.
I am running Stamina mode and still has used 25% in 2 hours with everything off.
Really loved my Zperia Z1 and now Xperia Z5 premium untill now can't even make it into the afternnon without having to recharge.
Come on Sony seroiusly looking at Samsung S8 it is still at 81% after 10 hours with oabout 2 hours running hot spot.
Sony you will lose loyal customers if you don't fix this.
How do I go back to Marshmallow???????
2017-06-05 02:03 PM
This is the best battery graph I have ever seen
2017-06-10 02:00 PM
I upgraded to Nougat and now my battery drains and turns off around 40%. I've done a factory reset and it hasn't changed. When it shuts off it just keeps restarting until I plug it into a charger.
Feeling extremely frustrated.
2017-06-10 02:54 PM