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I can't update my phone to Android 7

Message 1 of 2
Message 1 of 2

I can't update my phone to Android 7

Hello guys.
After I send my phone to the service, they changed android version to 5.1.1 from 7.1.1 and then I can't update my phone 7.1.1 again. 

How can I update?

P.s: I tried Xperia Companion and phone's update app.

Message 2 of 2
Message 2 of 2

Re: I can't update my phone to Android 7

Hi! @eldiablo85 


Don´t know if i understood you write... But since the Service updated your device, isn't the Z5 on 7.1.1?

Diogo Simões

This is a user-based global forum. So please, write in english! By doing so, it can be well received and monitored.
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