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I can't update my phone to Android 7

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Learner
Message 1 of 2
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Message 1 of 2

I can't update my phone to Android 7

Hello guys.
After I send my phone to the service, they changed android version to 5.1.1 from 7.1.1 and then I can't update my phone 7.1.1 again. 

How can I update?

P.s: I tried Xperia Companion and phone's update app.

1 REPLY 1
Message 2 of 2
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Message 2 of 2

Re: I can't update my phone to Android 7

Hi! @eldiablo85 

 

Don´t know if i understood you write... But since the Service updated your device, isn't the Z5 on 7.1.1?

_______________
Diogo Simões

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