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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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How to remove error 505 after Nougat

SOLVED
Inhabitant
Message 11 of 31
2,634 Views
Message 11 of 31

Re: Messenger application doesn't start

Hi everyone 

The issue can be solved only by a firmware update from Sony 

The problem is with 2 system process which can only be deactivated but can not be removed and they causes the problem 

Those system process are: 

com.facebook.appmanager

com.facebook.system

 

Sony must react with an update or at least with a patch 

Message 12 of 31
2,610 Views
Message 12 of 31

Re: Messenger application doesn't start

Same problem 

Error 505

 

Nothing works to solve the problem 

Inhabitant
Message 13 of 31
2,592 Views
Message 13 of 31

Re: Messenger application doesn't start

Inhabitant
Message 14 of 31
7,784 Views
Message 14 of 31

Re: Messenger application doesn't start

Hi guys 

I found the solution, everything works fine now 

First make a factory reset 

When it's done do not install or update any thing 

Open Google play store (don't apply any update)

Search and install Messenger it will pass 

Then update Facebook it will pass too 

Then you can install and update whatever you want 

Enjoy 

Message 15 of 31
2,566 Views
Message 15 of 31

Re: Messenger application doesn't start

Hi Bbrohn

 

Thanks for the solution 

Are you sure?

Did u try it? 

Anybody tried it? 

Inhabitant
Message 16 of 31
2,559 Views
Message 16 of 31

Re: Messenger application doesn't start

@ Bingsearch2017

Yes, that's what I did and all works fine for me.

Highlighted
One time poster
Message 17 of 31
2,550 Views
Message 17 of 31

Re: Welcome to the Forum, please introduce yourselves!

Am failing to install facebook for android and messenger on my xperia z5. Had both apps installing perfectly before upgrading to android 7.0. What could be the problem? How do I solve it?

Rookie
Message 18 of 31
2,548 Views
Message 18 of 31

Error -505 when (re)installing Facebook app on Z5

Hi,

 

Facebook complained it was out of date, so I tried updating it from Play Store and got error -505. Thinking that might help I removed it and tried installing again. It didn't help, and neither did a reboot.

 

Here's a log:

 

05-15 03:50:26.934  2483  2588 I ActivityManager: Start proc 12122:com.android.defcontainer/u0a41 for service com.android.defcontainer/.DefaultContainerService
05-15 03:50:27.031 12122 12122 I LoadedApk: No resource references to update in package alias:android.res.overlay_305
05-15 03:50:27.032 12122 12122 I LoadedApk: No resource references to update in package alias:com.sonymobile.dummy
05-15 03:50:27.099  2483  2588 I BroadcastQueue: am_broadcast_enqueue: [foreground,1,Intent { act=android.intent.action.PACKAGE_NEEDS_VERIFICATION dat=file:///data/app/vmdl219912736.tmp typ=application/vnd.android.package-archive flg=0x10000011 cmp=com.android.vending/com.google.android.vending.verifier.PackageVerificationReceiver (has extras) },1]
05-15 03:50:27.103  5269  5269 I Finsky  : [1] com.google.android.vending.verifier.PackageVerificationReceiver.onReceive(12): Verification requested, id = 2
05-15 03:50:27.110  2483  4727 I BroadcastQueue: am_broadcast_finished: [foreground,1,Intent { act=android.intent.action.PACKAGE_NEEDS_VERIFICATION dat=file:///data/app/vmdl219912736.tmp typ=application/vnd.android.package-archive flg=0x10000011 (has extras) }]
05-15 03:50:27.100 12138 12138 W qcom-system-dae: type=1400 audit(0.0:9187): avc: denied { read write } for name="diag" dev="tmpfs" ino=1995 scontext=u:r:qcomsysd:s0 tcontext=u:object_r:diag_device:s0 tclass=chr_file permissive=0 ppid=1 pcomm="init" pgid=1 pgcomm="init"
05-15 03:50:27.112 12138 12138 I libmdmdetect: ESOC framework not supported
05-15 03:50:27.113 12138 12138 I libmdmdetect: Found internal modem: modem
05-15 03:50:27.113 12138 12138 E QCOMSysDaemon: Can't find/open bootselect node: (No such file or directory)
05-15 03:50:27.113 12138 12138 I QCOMSysDaemon: Starting qcom system daemon
05-15 03:50:27.113 12138 12138 E Diag_Lib:  Diag_LSM_Init: Failed to open handle to diag driver, error = 13
05-15 03:50:27.113 12138 12138 E QCOMSysDaemon:  Diag_LSM_Init failed : 0
05-15 03:50:27.118  5269 12139 I Finsky  : [324] com.google.android.vending.verifier.as.a(41): Skipping verification because own installation
05-15 03:50:27.119  5269 12139 I Finsky  : [324] com.google.android.vending.verifier.as.a(58): Skipping anti malware verification due to pre-check failure
05-15 03:50:27.120  5269  5269 I Finsky  : [1] com.google.android.vending.verifier.bk.c(91): Verifying id=2, result=1
05-15 03:50:27.122  2483  2588 I BroadcastQueue: am_broadcast_enqueue: [background,0,Intent { act=android.intent.action.PACKAGE_VERIFIED dat=file:///data/app/vmdl219912736.tmp typ=application/vnd.android.package-archive flg=0x11 (has extras) },1]
05-15 03:50:27.122  2483  2514 I BroadcastQueue: am_broadcast_finished: [background,0,Intent { act=android.intent.action.PACKAGE_VERIFIED dat=file:///data/app/vmdl219912736.tmp typ=application/vnd.android.package-archive flg=0x11 (has extras) }]
05-15 03:50:27.125  5269  5269 I Finsky  : [1] com.google.android.vending.verifier.bk.c(102): Verification complete: id=2, package_name=com.facebook.katana
05-15 03:50:27.162  2483  2588 W PackageParser: Ignoring duplicate uses-permissions/uses-permissions-sdk-m: android.permission.READ_CONTACTS in package: com.facebook.katana at: Binary XML file line #85
05-15 03:50:27.162  2483  2588 W PackageParser: Ignoring duplicate uses-permissions/uses-permissions-sdk-m: android.permission.WRITE_CONTACTS in package: com.facebook.katana at: Binary XML file line #86
05-15 03:50:27.163  2483  2588 W PackageParser: Ignoring duplicate uses-permissions/uses-permissions-sdk-m: android.permission.RECEIVE_BOOT_COMPLETED in package: com.facebook.katana at: Binary XML file line #161
05-15 03:50:27.163  2483  2588 W PackageParser: Ignoring duplicate uses-permissions/uses-permissions-sdk-m: android.permission.BLUETOOTH in package: com.facebook.katana at: Binary XML file line #189
05-15 03:50:27.163  2483  2588 W PackageParser: Ignoring duplicate uses-permissions/uses-permissions-sdk-m: android.permission.BLUETOOTH_ADMIN in package: com.facebook.katana at: Binary XML file line #190
05-15 03:50:27.196  2483  2588 W PackageManager: Package com.facebook.katana attempting to redeclare permission com.facebook.receiver.permission.ACCESS already owned by com.facebook.appmanager
05-15 03:50:27.256   728   728 E         : Couldn't opendir /data/app/vmdl219912736.tmp: No such file or directory
05-15 03:50:27.256  2483  2588 I BroadcastQueue: am_broadcast_enqueue: [background,0,Intent { act=com.android.vending.INTENT_PACKAGE_INSTALL_COMMIT.com.facebook.katana flg=0x10 (has extras) },1]
05-15 03:50:27.257  2483  2514 I BroadcastQueue: am_broadcast_finished: [background,0,Intent { act=com.android.vending.INTENT_PACKAGE_INSTALL_COMMIT.com.facebook.katana flg=0x10 (has extras) }]
05-15 03:50:27.264  5269  5269 E Finsky  : [1] com.google.android.finsky.installer.an.onReceive(22): Error -505 while installing com.facebook.katana: INSTALL_FAILED_DUPLICATE_PERMISSION: Package com.facebook.katana attempting to redeclare permission com.facebook.receiver.permission.ACCESS already owned by com.facebook.appmanager
05-15 03:50:27.265  2483  3543 I ActivityManager: Killing 5567:com.sonymobile.wifi:idd/1000 (adj 906): empty #17
05-15 03:50:27.288  2483  4727 D ActivityManager: cleanUpApplicationRecord -- 5567
05-15 03:50:27.293  5269  5269 W Finsky  : [1] com.google.android.finsky.installer.a.t.a(20): Install failure of com.facebook.katana: -505 null
05-15 03:50:27.298  5269  5269 I Finsky  : [1] com.google.android.finsky.installer.a.r.a(171): Cancel running installation of com.facebook.katana (com.facebook.katana)

And here's my phone info

 

seyq.png

Rookie
Message 19 of 31
2,545 Views
Message 19 of 31

Re: Error -505 when (re)installing Facebook app on Z5

Re-read that log and figured that pesky com.facebook.appmanager could be coming from another Facebook app - Messenger. So I removed that and yay - Facebook installed. But now Messenger is the one getting -505.

 

I wonder if this is Z5 specific.

 

Edit: aaand I somehow missed an existing topic about this and now I feel like an idiot. Still, there is still no proper solution for this as far as I understand.

Inhabitant
Message 20 of 31
2,518 Views
Message 20 of 31

Re: Error -505 when (re)installing Facebook app on Z5

For everything is running well Facebook and Messenger 

I posted it and you are looking for anything else 

Do a factory reset and you'll be over of this issue 

Otherwise you'll wait for an update from Sony which is not planned for tomorrow