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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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How to fix 'can't play video' error

One time poster
Message 11 of 15
1,356 Views
Message 11 of 15

Re: How to fix 'can't play video' error

I have the same problem but it's periodic, if I take multiple photos of something one usually sticks around but with videos it no go! 

I lost the video of my son being born which was quite upsetting for my wife 

I have always sworn by Sony gear in every area, disappointed to say the least 

 

maybe the found out I bought an Xbox 😂 

One time poster
Message 12 of 15
1,277 Views
Message 12 of 15

Re: How to fix 'can't play video' error

My Sony camera videos play ok while they they are on my Z5C but if I copy it to my Windows 7 PC, it works ok on there until I move the video on my PC to another folder. Then it becomes unplayable. What's going on there?

One time poster
Message 13 of 15
869 Views
Message 13 of 15

Re: How to fix 'can't play video' error

Cant play any video anymore on my XZ1.

Highlighted
Visitor
Message 14 of 15
229 Views
Message 14 of 15

Re: How to fix 'can't play video' error

Is there a fix for this yet? My new xz3 wont play any of my saved video in album. 

One time poster
Message 15 of 15
86 Views
Message 15 of 15

Re: How to fix 'can't play video' error

How to fix can't play video error