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2016-09-26 09:33 AM
This is to confirm it works for me that once I plug in my earpiece, I need to firmly press the top left corner of the phone to bend the shell to the extent it can detect my phone. After that I can release my fingers and it will stay as that.
There is definitely something wrong with the glue / solder of the mic/phone jack after phone overheating. A shine of a sunny day will be enough to cause this trouble.
Hope it helps others suffering from same problem.
2016-09-26 06:32 PM - edited 2016-09-26 06:32 PM
My faulty headphone socket got replaced. The replacement didn't work either.
Twisting the plug makes the sound come through a little, but as soon as you let go the sound stops OR continues to play through the loudspeaker.
The handset is going in again tomorrow. This is clearly a (poorly designed) hardware issue.
2016-09-28 05:35 AM - edited 2016-09-28 05:37 AM
:: I have a 5 month old Z5 Premium ::
This is 100% a hardware issue.
To prove this I insert my headphones into the jack - headphone is not recognised by the phone. I then squeeze the top left of the phone near the headphone socket. Squeeze hard enough and the phone registers the headphones. When I release the squeeze, the phone no longer registers the headphones. Repeat...
All SoundAbout does is force the audio to the socket, even when the phone doesn't register the headphones. What this means is that whatever contact the headphone jack pin does actually have with the socket will be enough to push some data (sound) through to your headphones. But depending on what contacts your pin has, this may not allow for the proper operation of the headphones to take phone calls.
For a "Premium" phone, this is unacceptable.
2016-09-30 05:19 PM
2016-10-01 05:20 AM
Any time, and you should read and comply with the forum guidelines, there's no need for that animosity
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)