2017-09-18 02:57 PM - edited 2017-09-18 11:40 PM
Has anyone sent their Z5 Compact in to Sony to replace the battery? If so, how much did it cost? Sony "we don't have a price list" Mobile refused to give any kind of indication of replacement costs
My battery currently lasts < 4 hours after 18 months of usage...
2017-10-25 09:23 PM
I'm considering the same thing... My z5c is in perfect condition and runs really well, but I've had it 2 years and the battery gives me about 90 mins of screen on time now.
I don't really want to send the phone away and I'm a bit apprehensive about using a local phone repair shop.
I wish Sony had stores like Apple so I could just take it in!
2017-11-09 03:44 PM
That's not a bad price. Local repair shops charge about £45 but wouldn't be manufacturer approved.
I'd be interested to hear how long you are without your phone and what kind of improvement you see when it is returned.
2018-05-10 10:59 PM
Apologies for not responding sooner, but for the record - it took a month. Sony were pretty hopeless. But they did eventually replace the battery.
2018-09-12 06:08 PM
Hi i'm sorry for resurrecting this chain but do you know if sony wiped your memory? My phone is dead and I think it needs a new battery but I have some photos that are not backed up and I would hate for sony to wipe the memory for some reason.