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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Green Tint on Flash Photos

Inhabitant
Message 11 of 16
739 Views
Message 11 of 16

Re: Green Tint on Flash Photos

IMG-20170824-WA0029.jpgEverything clear as per the picture.. The phone is still on its original shape but i still get the green light when ever i use flash at night....

Emperor
Message 12 of 16
738 Views
Message 12 of 16

Re: Green Tint on Flash Photos

@Leekay81

 

post a picture from the side so we can see the lens, make sure to take it as close as possible (to the lens)




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 13 of 16
732 Views
Message 13 of 16

Re: Green Tint on Flash Photos

i had tint with some cases (i got black z5c)

now its fine, ( when really dark you some do see the flash but manual mode can fix this)

as far as i know  if you got strips or pink tint(even without flash than is hardware problem

 

Inhabitant
Message 14 of 16
718 Views
Message 14 of 16

Re: Green Tint on Flash Photos

As per kind request here is other pics of my phone Z5 Compact.jpgZ5 Compact-2.jpgZ5 Compact-3.jpg

Highlighted
Visitor
Message 15 of 16
529 Views
Message 15 of 16

Re: Green Tint on Flash Photos

I have the same issue and have even tried replacing the outer lens cover to get rid of dust etc. Same issue remains.

 

I think it is a problem with the way light comes in and reflects as i have the problem in DAYLIGHT when the sun is shining from certain directions. It can be dealt with by using my had as a visor. 

 

However this is truly disappointing as i had bought this phone for its camera abilities and found that my Blackberry performed better. Go figure. 

One time poster
Message 16 of 16
438 Views
Message 16 of 16

Re: Green Tint on Flash Photos

DSC_1039.JPGUsing light setting

 

DSC_1038.JPGUsing flash