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Ear speaker stops working if proximity sensor is activated

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Learner
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Message 1 of 1

Ear speaker stops working if proximity sensor is activated

Hello,

since yesterday I got this strange behavior... during a call or listening something else by the ear speaker, it not work when I put it near my ear. Simultaneously to the screen locking, the speaker get muted (they still hear me).

When I turn the phone away from my ear then the speaker works again.

It happens even if I trig the proximity sensor by the hand. In safe mode too.

It's weird!

Can you help me please?