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2015-09-14 04:24 PM
2015-09-17 12:27 PM
I wonder what Sony thinks about this, someone put it underwater at the IFA presentation already.
Sony Mobile is committed to providing the highest standards of product quality and customer service. Xperia models that feature levels of dust and water-resistance are validated independently and based on Ingress Protection (IP) standards agreed and used across the industry. We have every confidence in the qualities of Xperia devices, which are built to exacting technical standards and are designed to perform to high standards in normal usage.
The recent changes to guidance we provide to our customers are designed to more clearly illustrate the best ways to protect devices in day-to-day usage. We communicate necessary precautions, and the specific parameters of ingress protection ratings, to help customers to protect their smartphones and tablets in line with the applicable warranty we provide.
We have also recently updated our marketing visuals to better advocate sensible usage of our devices. The warranty terms provided for our products remain the same and any customer concerns will continue to be considered on a case by case basis in line with these terms.
2015-09-18 09:27 AM
Lawyer's speech. A lot of words without saying anything.
My stance: The devices are as waterproof as before, but they just don't want to say it anymore because some lawyers told them so...
2015-09-18 05:09 PM - edited 2015-09-18 05:11 PM
So, just to make sure I'm getting this straight, Sony Mobile now advices us to disregard their previous advice?
Nice spin doctor boilerplate copy though.
2015-09-21 12:29 AM
I've checked the Sony Xperia Z5c/Z5/Z5premium page's and there is no advertise of the device in water submerged . It does say , the device shouldn't be completly submerged , and so i recommend owners to not take it for a swim , even if the IP certifiction allows you to. The new Sony advertise that the device shouldnt be submerged means that if your device dies becuase it was submerged , it wont be repaired for free even if it was a device defect because they would clearly say "The device shoulnt be submerged" as they wrote in the warrenty/website
They probably wrote that because of the amount of water damaged phones which were made because of the device fault , not the user. If they continued replacing water damaged phones , they would end up going bankrupt.
Currently the IPX8 is on a accidentall splash of water (spilled drink) , a walk in a rain or a drop in a bath , not for taking underwater pictures.
Using your device in a pool is on your own risk because the IPX8 allows you to but sony doesn't
This all basically doesn't make sense ...
How can the device be waterproof for 30 minutes in 1,5m of depth if it cant be sumberged?
Sony's trying to mislead the users.
2015-09-26 04:14 PM