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2017-03-11 08:04 PM
2017-03-12 05:51 AM
2017-06-30 06:59 PM
I am having this same issue. Xperia Z5 Premium My phone was scheduled to update to 7.0 last night and when I woke up I do not have contacts in any of my calling or messaging apps. I can still see them if I go to my contacts app but if I try to call or text someone from there it just shows up as a number in whatever app I use. I am using system phone for calling and textra for texting. I tried changning my default app settings and it didn't help.
The strange thing is if I scroll down through my texts super fast to ones that are very old it loads the persons name for a split second then changes it to a number.
Sony you really need to fix this problem.
I use my Z5 for work every day and I need to know who is calling me.
2017-07-03 05:00 AM
Just in case none of these worked, I went to my contacts and exported all of them to a .vcf file on my external storage. I'm sure internal would work too. And then I imported the contacts back from the same location. Worked like a charm. All of this is possible from inside the phone. In the Contacts App click on the settings button (3 dots in the top right corner) and select Import/Export. Hope this helps.
2017-07-03 08:31 PM - edited 2017-07-03 08:35 PM
I recently faced this problem with the latest June 2017 update.
I solved it by going to "Settings / Apps / Phone app / Permissions(I suppose that's how it appears in english)" and moving the permissions for contacts from On to Off, wait a few seconds, and then from Off to On.
I hope it helps everyone!
2017-07-03 10:28 PM
I've been with my z5 compact a year already and I have never encountered any trouble. I like the phone and the system, so far every update has accomplished it's goal with no problem at all. But the last update has been a complete failure, it messed up with my caller ID, I can see who is calling, the moment I make a call, the phone shows the number but not the name (from the ones I have saved). In the history record happens the same, I can't see the names of the people I have called, just their numbers. Also my phone keeps erasing my wallpaper and crashed when I try to chat with someone, it got very slow. Please make another update fixing these stuff or at least let me downgrade to the previous version.
2017-07-03 11:33 PM - edited 2017-07-03 11:46 PM
2 days ago my Z5 upgraded and I'm having same problem, I've tried some of the suggestions on the settings>apps, but not good results, and what I can see, Sony says nothing
2017-07-04 08:51 PM
I have exactly the same problem with a Xperia Z5 Compact, please Sony, help us with this issue, release a fix for that last update.
Thank you very much.
2017-07-05 11:34 PM
I had the same problem, and i've tested your possible solutions, but no luck. Yesterday I tried to remove my google account fomr my xperia and add it again. and.. voila! It works!, I hope this help you too.