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Contact name not showing when calling (incoming/outgoing)

Message 1 of 32
32,987 Views
Message 1 of 32

Contact name not showing when calling (incoming/outgoing)

Yesterday I updated my mobile to Android 7.0 on Xperia Z5 Premium. One issue which I am facing at the moment is that it is not showing the name of the contact when I am making a call or receiving the call. Contact is saved in my contacts and I tried different contacts.

31 REPLIES 31
One time poster
Message 2 of 32
32,958 Views
Message 2 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Hi There,

 

I'm having the same issue as well. Upon upgrading my z5 Premium dual sim phone yesterday ( 9th Feb 2017). The calling out and incoming names from the contact no longer visible. It becomes all calls being anonymous... Please help. Thanks 

Learner
Message 3 of 32
32,893 Views
Message 3 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Same story here. Z5 Compact, Android Nougat. Very uncomfortable, please help.

Rookie
Message 4 of 32
32,939 Views
Message 4 of 32

Contact name does not show when getting a call

I from Brazil. I upgraded my Xperia Z5 to Android 7.0. When I receive a call from a contact in the phonebook, the name is not appearing. For information, my contacts are saved in Google account and the contact numbers have the long distance carrier code.

Learner
Message 5 of 32
32,818 Views
Message 5 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Same issue after update z5 compact. Does somebody solved this issue?
Learner
Message 6 of 32
32,816 Views
Message 6 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Finally I have solved it.

Go to settings - apps - Configure apps

Set phone (system) as default for Phone app.

If you are using other phone app, restart phone and switch back.
Working for me
Highlighted
Apprentice
Message 7 of 32
32,811 Views
Message 7 of 32

Z5 PREMIUM UPDATE ISSUES

SCREEN DOESNOT DISPLAY CALLER ID FOR INCOMING CALL.

BLUETOOTH TURNS OFF AFTER IDLE.

RESETTED TWO TIMES, STILL FIGHTING OUT . AFTER RESTORING IT WONT WORK, I THING SOME APP IS CAUSING PROBLEM

 MOBILE DATA  CAN BE OFF IN TWO STEPS IN QUICK NOTIFICATION, QUITE ANNOYING

NOW UI HAVE BECOME SMOOTH WITH LESS LAG.

Forum Legend
Message 8 of 32
32,805 Views
Message 8 of 32

Re: Z5 PREMIUM UPDATE ISSUES

perform a software repair using Xperia companion



________________________________________________________________________________
The Man! The Myth! The Forum Legend! -Scott Sterling
Apprentice
Message 9 of 32
32,738 Views
Message 9 of 32

Re: Z5 PREMIUM UPDATE ISSUES

Factory data reset have solved it. But small update required for mobile data two step toggle from quick notification, Bluetooth getting off.
Apprentice
Message 10 of 32
32,736 Views
Message 10 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Better factory data reset and add apps from playstore instead of backup