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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Contact name not showing when calling (incoming/outgoing)

Message 1 of 32
37,038 Views
Message 1 of 32

Contact name not showing when calling (incoming/outgoing)

Yesterday I updated my mobile to Android 7.0 on Xperia Z5 Premium. One issue which I am facing at the moment is that it is not showing the name of the contact when I am making a call or receiving the call. Contact is saved in my contacts and I tried different contacts.

31 REPLIES 31
Highlighted
One time poster
Message 2 of 32
37,009 Views
Message 2 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Hi There,

 

I'm having the same issue as well. Upon upgrading my z5 Premium dual sim phone yesterday ( 9th Feb 2017). The calling out and incoming names from the contact no longer visible. It becomes all calls being anonymous... Please help. Thanks 

Learner
Message 3 of 32
36,944 Views
Message 3 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Same story here. Z5 Compact, Android Nougat. Very uncomfortable, please help.

Rookie
Message 4 of 32
36,990 Views
Message 4 of 32

Contact name does not show when getting a call

I from Brazil. I upgraded my Xperia Z5 to Android 7.0. When I receive a call from a contact in the phonebook, the name is not appearing. For information, my contacts are saved in Google account and the contact numbers have the long distance carrier code.

Learner
Message 5 of 32
36,869 Views
Message 5 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Same issue after update z5 compact. Does somebody solved this issue?
Learner
Message 6 of 32
36,867 Views
Message 6 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Finally I have solved it.

Go to settings - apps - Configure apps

Set phone (system) as default for Phone app.

If you are using other phone app, restart phone and switch back.
Working for me
Apprentice
Message 7 of 32
36,862 Views
Message 7 of 32

Z5 PREMIUM UPDATE ISSUES

SCREEN DOESNOT DISPLAY CALLER ID FOR INCOMING CALL.

BLUETOOTH TURNS OFF AFTER IDLE.

RESETTED TWO TIMES, STILL FIGHTING OUT . AFTER RESTORING IT WONT WORK, I THING SOME APP IS CAUSING PROBLEM

 MOBILE DATA  CAN BE OFF IN TWO STEPS IN QUICK NOTIFICATION, QUITE ANNOYING

NOW UI HAVE BECOME SMOOTH WITH LESS LAG.

Forum Legend
Message 8 of 32
36,856 Views
Message 8 of 32

Re: Z5 PREMIUM UPDATE ISSUES

perform a software repair using Xperia companion


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Apprentice
Message 9 of 32
36,789 Views
Message 9 of 32

Re: Z5 PREMIUM UPDATE ISSUES

Factory data reset have solved it. But small update required for mobile data two step toggle from quick notification, Bluetooth getting off.
Apprentice
Message 10 of 32
36,787 Views
Message 10 of 32

Re: Contact name not showing when calling (incoming/outgoing)

Better factory data reset and add apps from playstore instead of backup