account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Circle stays on screen

Visitor
Message 1 of 5
1,266 Views
Message 1 of 5

Circle stays on screen

hi ,

Pls refer to the screenshot attached . Kindly advised how to remove the white circle which appear on the screen. 

Screenshot_2018-12-07-00-31-31.jpgPlease advise how to get rid of the white circle. It stays on the screen and very annoying

 

4 REPLIES 4
Moderator
Message 2 of 5
1,258 Views
Message 2 of 5

Re: Circle stays on screen

@Silentml I think it is related to developer options, which you should find under settings - about phone. There is an option called show touches, try to disable it.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 3 of 5
1,249 Views
Message 3 of 5

Re: Circle stays on screen

Hi, I can't find the show touch option under setting -> about phone. Pls refer to the screenshot attached. Slightly frowning FaceScreenshot_2018-12-08-15-08-43.jpg

 

Screenshot_2018-12-08-15-09-00.jpg

 

Highlighted
Moderator
Message 4 of 5
1,245 Views
Message 4 of 5

Re: Circle stays on screen

@Silentml first, enable developer options by tapping about 7-8 times on build number. Then, look for the option I told you above.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 5 of 5
1,242 Views
Message 5 of 5

Re: Circle stays on screen

Hi , I had done that before, but still don't have that option of show touch appearing .