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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Camera app issues

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Camera app issues

Camera app no longer working, screen is black and states 'does not work in split screen' or camera has stooped working. Neither forward or reverse camera is working though issues started with rear facing camera. Been through troubleshooting process on sony mobile with no success. Issues started when i removed a screen protector but then resolved and have now resurfaced and there is a complete failure of the camera app. Z5 compact model.