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2016-07-07 05:20 AM
2016-07-07 05:29 AM
Welcome to the community.
What is the small app that you are using?
Welcome to the community,
Please try another USB cable and see if the issue persists. I recommend you make a seperate thread for your issue to get better support
2016-07-07 05:39 AM - edited 2016-07-07 05:41 AM
Yes, I read it. You can add additional small apps which is why I am checking.
Can you please try your device in safe mode and see if the same issue occurs?
2016-07-07 05:44 AM
In safe mode there is no small browser. Calculator, Music, Touch Block, Active Clip™, Bookmarks and Timer are there, but no browser. I can't find it on Play Store either...
2016-07-07 05:48 AM
If an app is not available in safe mode it would indicate that it is a third party application. Unfortunately I can only provide limited support for third party apps. Often, putting your phone into safe mode is enough to get an app to function correctly as it clears out the cached data. Can you please restart your phone to get out of safe mode and try it again?
2016-07-07 05:55 AM
How come it's a third party app? My other Xperias always had it right from the very first boot. I never needed to install it, so I assume it's actually a Sony app.
Still not working, even after safe mode.
2016-07-07 06:17 AM