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Bluetooth problems with Garmin fenix 3

Visitor
Message 21 of 29
2,709 Views
Message 21 of 29

Re: Bluetooth problems with Garmin fenix 3

I have the same problem with my Z5/fenix 3

Apprentice
Message 22 of 29
2,651 Views
Message 22 of 29

Re: Bluetooth problems with Garmin fenix 3

Any Sony people reading this???

 

Please give some advice on what to do? I think complaining on social media is usually not a good idea, but the lack of response from Sony is very frustrating, please help.

 

Lars

One time poster
Message 23 of 29
2,601 Views
Message 23 of 29

Re: Bluetooth problems with Garmin fenix 3

Hi all,

 

I have the Z5/ Fenix connectivity issue too. Or I did... but may have fixed it.

 

I uninstalled the AVG anitvirus software that came on my Z5 as standard and all of a sudden my bluetooth connectivity with my Garmin is almost perfect. 3 days so far. It is a noticable improvement to what I have experienced prior to this.

 

Can people give it a try and see if they find the same thing?

 

Hope this helps

One time poster
Message 24 of 29
2,522 Views
Message 24 of 29

Re: Bluetooth problems with Garmin fenix 3

Hi.

I have the same problem with my Z5/Fenix 3, very frustrating.

Are any Sony staff reading and working on this issue?

Rookie
Message 25 of 29
2,439 Views
Message 25 of 29

Re: Bluetooth problems with Garmin fenix 3

My last experience is, the restart of Z5C solve the reconnecting the Fenix 3 for some time but after day (sometimes a half day) it goes to disconnect - connect again and another restart of Z5C would be needed.

 

Z3C worked proper!

Highlighted
Demigod
Message 26 of 29
2,433 Views
Message 26 of 29

Re: Bluetooth problems with Garmin fenix 3


@Onek wrote:

My last experience is, the restart of Z5C solve the reconnecting the Fenix 3 for some time but after day (sometimes a half day) it goes to disconnect - connect again and another restart of Z5C would be needed.

 

Z3C worked proper!


HI,

 

According to my understanding from the support list from Garmin, both watch and phone is not tested and comfirmed by neither watch or cell phone manufacturer such as the Z5 which is listed on the very bottom of the list.

 

http://static.garmin.com/gcm/BLE_Android.pdf

 

Perharps you may also want to contact garmin to see if there will be any update for the watch or patch to fix it?

One time poster
Message 27 of 29
2,303 Views
Message 27 of 29

Re: Bluetooth problems with Garmin fenix 3

Same problem, soooo annoying and frustrating =( 😤
Adept
Message 28 of 29
2,301 Views
Message 28 of 29

Re: Bluetooth problems with Garmin fenix 3

Since Android 6 the problem has gone :smileysmileythumbsup:

One time poster
Message 29 of 29
1,200 Views
Message 29 of 29

Re: Bluetooth problems with Garmin fenix 3

Hello,

 

I have Germin Fenix 3 Titanium + Sony Z3 compact Android 6.0.1
I had the same problems as were described in this topic, no any way to piar it.
I would like to save your efforts about this.

 

The source of problem:

I switched off authomatic upgrade of my phone via "play market".

 

Solution:
1) I upgraded all my Adnroid apps via Play Store - All of them 
So, all google kernel apps were upgraded to latest.
2) Restart phone

Try to pair again - it works perfect for me. So, the real issue here - you should have latest google kernel of your android via "play market".

 

Hope this helps,

Thanks.