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Bluetooth not reconnecting Z5 + Smartband Talk SWR30

SOLVED
Rookie
Message 1 of 8
766 Views
Message 1 of 8

Bluetooth not reconnecting Z5 + Smartband Talk SWR30

Hi

 

I used to have a M4 Aqua, and when the Smartsband disconnected, it eventually connected automatically.

 

That doesn't happen with my new Z5. When I'm back on range, Z5 can recognise it's in range but doesn't connect, so I have to click and then it connects.

 

Why doesn't it do that automatically?

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
Rookie
Message 8 of 8
1,059 Views
Message 8 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30

In the end I just got used to the problem, now it happens with less frenquency so it's not that bad...

 

But the solutions here were not helpful, I appreciate you took the time guys, but making sure I don't have stamina or resetting are just basic things I did before coming to the forum...

 

I hope you have a great day!

7 REPLIES 7
Emperor
Message 2 of 8
736 Views
Message 2 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30

@areywings

 

Do you have any battery app or stamina mode enabled?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 8
733 Views
Message 3 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30

@uliwooly nope! I had Google fit and Lifelog installed and running, connected to the smartband but no battery app ^^
Apprentice
Message 4 of 8
710 Views
Message 4 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30

Same problem with LG G watch R,  see the big thread about BT problems on Z5 family

Emperor
Message 5 of 8
697 Views
Message 5 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30

@areywings

 

What if you reset the SBT? 

 

@anchelbiatn

 

which issues are you experiencing?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 6 of 8
668 Views
Message 6 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30

Hi @uliwooly thank you so much for answering ^^

 

I've been diving in the forum and I've seen it's a hardware problem, and I can send it to repair.

 

I'd like to do that, but don't know how, since I bought it through phone, no physical shop.

 

What do you mean by reset the SBT? Sorry but I'm Spanish and don't know the meaning of SBT.

 

Thank you so much, I've seen you wrote a lot here, you're the best! ^^

Highlighted
Demigod
Message 7 of 8
663 Views
Message 7 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30


@areywings wrote:

@hi @uliwooly thank you so much for answering ^^

 

I've been diving in the forum and I've seen it's a hardware problem, and I can send it to repair.

 

I'd like to do that, but don't know how, since I bought it through phone, no physical shop.

 

What do you mean by reset the SBT? Sorry but I'm Spanish and don't know the meaning of SBT.

 

Thank you so much, I've seen you wrote a lot here, you're the best! ^^


What he means by SBT means SmartBand Talk.

 

As for warranty I will suggest you to contact your local support for further assistance according to your country by the link below.

 

http://support.sonymobile.com/global-en/xperiaz5/contactUs/

 

Rookie
Message 8 of 8
1,060 Views
Message 8 of 8

Re: Bluetooth not reconnecting Z5 + Smartband Talk SWR30

In the end I just got used to the problem, now it happens with less frenquency so it's not that bad...

 

But the solutions here were not helpful, I appreciate you took the time guys, but making sure I don't have stamina or resetting are just basic things I did before coming to the forum...

 

I hope you have a great day!