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Bluetooth connectivity

SOLVED
Visitor
Message 1 of 6
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Message 1 of 6

Bluetooth connectivity

I am able to connect to speaker/headphone devices via Bluetooth but I cannot get sound to come thru the device once it's connected.

I have a Samsung S4 as well and I never have this happen. Please provide support.... Help
1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 6
1,069 Views
Message 2 of 6

Re: Bluetooth connectivity

@Marcus80

 

could you test it on safe mode ? which devices are you experiencing issues with?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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5 REPLIES 5
Emperor
Message 2 of 6
1,070 Views
Message 2 of 6

Re: Bluetooth connectivity

@Marcus80

 

could you test it on safe mode ? which devices are you experiencing issues with?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

Visitor
Message 3 of 6
667 Views
Message 3 of 6

Re: Bluetooth connectivity

Sony z5 Premium.

It will connect via Bluetooth with other devices but no sound will emenate from the speaker/headphone once connected.
Emperor
Message 4 of 6
658 Views
Message 4 of 6

Re: Bluetooth connectivity

@Marcus80

 

have you checked the bluetooth volume? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Visitor
Message 5 of 6
652 Views
Message 5 of 6

Re: Bluetooth connectivity

I rebooted in safe mode as you suggested. I then connected to the device via Bluetooth and tested the sound. Works great! I saved device as trusted device and rebooted into normal mode and the problem is now solved. Thank you!

The speaker was a Jbl Flip 2

I will attempt to connect another set of Bluetooth headphones that I have not been able to produce sound in the past using the above method. I expect it will work... Thanks again!
Emperor
Message 6 of 6
648 Views
Message 6 of 6

Re: Bluetooth connectivity

@Marcus80

 

Excellent

 

IMG_1506.PNG

 

keep us updated




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)