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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Bluetooth audio won't connect after update to Android 7.0

Adviser
Message 41 of 149
1,127 Views
Message 41 of 149

Re: Bluetooth audio won't connect after update to Android 7.0

Same here.
Version. 376
The Bt disconnects from car when answer a phone or make a call.
Learner
Message 42 of 149
1,172 Views
Message 42 of 149

Bluetooth won't connect to car for phoning after recent upgrade

The phone needs to be paired every time after the car is started. Contacts and call history do not sync anymore.

In summary, the phone is completely useless after the upgrade last week.

Scavenger Hunt Winner
Message 43 of 149
1,163 Views
Message 43 of 149

Re: Bluetooth won't connect to car for phoning after recent upgrade

You're initiating the Pairing from the device aren't you?

//----------------- C:\》$ Path- Thyme: .trawler //-----------------Auto-Correct Disclaimer: Not sorry. //----------------- Batteries not included.
Learner
Message 44 of 149
1,155 Views
Message 44 of 149

Re: Bluetooth won't connect to car for phoning after recent upgrade

I had a similar problem....
Car battery had to be changed for an altogether different issue... And now my phone automatically connects... Contacts history streaming audio and whatever else it did normally.
On researching how? .. I discovered one trick recommended is to disconnect your car battery for a few long minutes to reset the car audio system.
Learner
Message 45 of 149
1,143 Views
Message 45 of 149

Re: Bluetooth won't connect to car for phoning after recent upgrade

It has nothing to do with the car. The update 32.3.A.0.376 broke the bluetoith functionaliy. Probably not respecting the right protocol. There is more in the web about this.
The only way to make it somehow work is, to re-pair everytime.
The best way is to roll back to android 5. This also fixes the BLE problem with GPS always on.
One time poster
Message 46 of 149
1,110 Views
Message 46 of 149

Re: Bluetooth audio won't connect after update to Android 7.0

Same thing same problems....

One time poster
Message 47 of 149
1,113 Views
Message 47 of 149

Re: Bluetooth won't connect to car for phoning after recent upgrade

How can I roll back to android 5 please
Rookie
Message 48 of 149
1,109 Views
Message 48 of 149

Re: Bluetooth audio won't connect after update to Android 7.0

Same problem after update, connection to my car Bluetooth system has repeated crash with failure to donwenload contacts and call history
Learner
Message 49 of 149
1,076 Views
Message 49 of 149

Re: Bluetooth audio won't connect after update to Android 7.0

@uliwooly
I tried in save mode and the problem of Bluetooth still exist.
Rookie
Message 50 of 149
982 Views
Message 50 of 149

Re: Bluetooth audio won't connect after update to Android 7.0

I have done the update to Android 7.0 last week and since then the Bluetooth connection to play Media from the Z5 does not work anymore. Connection for phone is working. Inside the Z5 Bluetooth seeting I can not select the option Audio Media anymore only the both other options are selected. If I try to select it is deselected immediately. And after this the connection for phone is also disconnected.

Is there somebody of SONY here?

How can I reply to Android 6?