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2017-01-18 12:27 PM - last edited on 2017-01-18 12:28 PM by Christofer
Audio problem, wont connect to my 640 BMW 2016 , was perfectly working before the new update yesterday Jan 17, 2017, now no bluetooth audio connection 🤔
2017-01-18 06:56 PM - last edited on 2017-01-18 07:27 PM by alexdon
Hi there everybody! yesterday my mobile (Z5c) has got an update to android 7. My fault to let it happed :-(
Now i see some issues - e.g. the bluetooth connection to my car audio got unstable and bluetooth music functions within the car audio won't work any more. Telephone pick up and hang up works fine. But if i touch the play/stop, back and forward buttons nothing happens.
This is very nasty as i wont touch the mobile to skip a song - on the other hand it is dangerous and unsafe!
Does any one see similar issues after the upgrade from android 6 to 7?
btw. the last upgrade from 5 to 6 with my old Z3c was a disaster too.
I will ask for support from SONY cause i have guarantee until 09/2017.
2017-01-20 09:43 AM
Try the factory reset.
Do not forget to back up all your data before the factory reset.
in my case, this measure solved the issues.
2017-01-20 06:38 PM
2017-01-20 11:13 PM
2017-01-22 10:18 PM
2017-01-23 10:13 AM
2017-02-01 04:21 AM
Z5 dual. After you upgrade to 7 android stopped to switch tracks while listening to music from a bluetooth device. wireless headphones, car audio. Devices tested, working, tested with another phone.
2017-02-02 05:43 AM
It recommends support for restore, but to no avail. Asks find devices compatible with android 7 - samsung android 7- works, sony + android 7 - does not work! When will the correction?
2017-02-20 03:19 PM