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2016-03-02 08:50 AM
Now try to google the same but instead of Xperia Sony etc type Samsung galaxy or htc or lg or iphone
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2016-03-02 08:58 AM
Thanks for your concern but I dont need to search for those devices as the bend I expericned is the Sony Xpheria Z5 Premium that I purchased. Not the LG, not the HTC, not the Samsung, not the iPhone.......
When I buy my next phone i will surly view those videos
2016-03-02 09:48 AM
What ever it is, this will not happen within over night it has to be over certain period of time.
If the phone body structure is bad. I think i may be the first one to experience problem, because i often put the phone on my back pocket too.
I have to be honest or maybe i'm lucky, I dont have that problem. I'm not siding anyone, but this is not a defect where to encounter it out of the box. It happens after user using it for a prolong period of time.
2016-03-02 03:24 PM
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2016-03-03 12:15 AM
I understand your frustration with this matter @BilalSethi, but please understand that this is a user forum. While we can discuss whether or not we believe this should be covered, nobody here is going to be able to reverse the decision of your warranty claim. You will have to take this matter up with your local support team.
2017-07-13 05:21 PM
Well said, I have the same issue and usual Sony want nothing to do with it. My phone has two bends, one at each side of power button. Ever so slight but there. I have a good case and have done since day one. It's a manufacturing fault, why don't they just admit it!
No wonder Apple has taken the market.
Sony don't want to take responsibility for the problem, don't mind taking your money though. Never there fault always the customers fault, bad bad customer service. Always been that way.
I won't be buying another Sony phone or product again.
2017-07-13 05:57 PM