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Battery Issue

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One time poster
Message 1 of 5
466 Views
Message 1 of 5

Battery Issue

Last night my phone went dead. It was quite scary. After the battery drained to 0%,  it would not charge properly.  If I plugged it in it would first show the standard red charging animation but then it would continue to show the Sony logo with a white background two times for about 2 seconds and then the screen would turn off. Afterwards the phone would not charge or show to be charging. Pressing the power button quickly or for minutes, with the phone plugged in or not would not show any reaction at all. 

After about an hour of trying my phone magically started charging with a non Sony charger.  The next morning after the phone had been charging for about 7 hours the battery had only reached 89% and my battery usage showed a rather unique chart.

What is wrong with my battery/phone. Do I need to have my battery replaced?

 

-JulianScreenshot_20170605-151239.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Commissioner
Message 3 of 5
656 Views
Message 3 of 5

Re: Battery Issue

Julian9 wrote:

Last night my phone went dead. It was quite scary. After the battery drained to 0%,  it would not charge properly.  If I plugged it in it would first show the standard red charging animation but then it would continue to show the Sony logo with a white background two times for about 2 seconds and then the screen would turn off. Afterwards the phone would not charge or show to be charging. Pressing the power button quickly or for minutes, with the phone plugged in or not would not show any reaction at all. 

After about an hour of trying my phone magically started charging with a non Sony charger.  The next morning after the phone had been charging for about 7 hours the battery had only reached 89% and my battery usage showed a rather unique chart.

What is wrong with my battery/phone. Do I need to have my battery replaced?

 

-JulianScreenshot_20170605-151239.png

 

 


Get a new charger with an output of 2.0 A(amperes) things related to charging  (regarding ur issue)will get to normal again.

4 REPLIES 4
Message 2 of 5
463 Views
Message 2 of 5

Re: Battery Issue

Try to check the battery health:

 

Dial

*#*#7378423#*#*

 

Then

service tests- > battery health test

_______________
Diogo Simões

This is a user-based global forum. So please, write in english! By doing so, it can be well received and monitored.
If the problem is solved, mark it as a solution so others can know Grinning Face
Commissioner
Message 3 of 5
657 Views
Message 3 of 5

Re: Battery Issue

Julian9 wrote:

Last night my phone went dead. It was quite scary. After the battery drained to 0%,  it would not charge properly.  If I plugged it in it would first show the standard red charging animation but then it would continue to show the Sony logo with a white background two times for about 2 seconds and then the screen would turn off. Afterwards the phone would not charge or show to be charging. Pressing the power button quickly or for minutes, with the phone plugged in or not would not show any reaction at all. 

After about an hour of trying my phone magically started charging with a non Sony charger.  The next morning after the phone had been charging for about 7 hours the battery had only reached 89% and my battery usage showed a rather unique chart.

What is wrong with my battery/phone. Do I need to have my battery replaced?

 

-JulianScreenshot_20170605-151239.png

 

 


Get a new charger with an output of 2.0 A(amperes) things related to charging  (regarding ur issue)will get to normal again.

Scavenger Hunt Winner
Message 4 of 5
383 Views
Message 4 of 5

Re: Battery Issue


@pravi wrote:

@Julian9 wrote:

Screenshot_20170605-151239.png

 

 


@NeoBeum wrote:
@XperiaZ5usee wrote:
Screenshot_20170530-234845.png

 

 

 

This is the best battery graph I have ever seen

 

 

mmmmm... I can't decide which one I like better....

//----------------- C:\》$ Path- Thyme: .trawler //-----------------Auto-Correct Disclaimer: Not sorry. //----------------- Batteries not included.
One time poster
Message 5 of 5
333 Views
Message 5 of 5

Xperia Z5 battery problem

I need advice because I can not help you anymore. Maja Xperia Z5 I was overheating and my battery lasted for a maximum of 6 hours after I used the phone and I had to run Stamina too, so I deleted the phone from production and renewed my backups. But there is another problem not showing me all the photos in the gallery and even those I'm just going to do and can not even see them after the departure in the upper left corner where they should be looked into. Please help and advice.