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Android wont start

One time poster
Message 1 of 3
Message 1 of 3

Android wont start



DSC_0022.JPGBeen this way for hoursi have tried pressing off button with volume up button. I tried the reset button in the Sim card drawer. This is what happens and even after hours, Android says it's starting but I never see my home screen



Message 2 of 3
Message 2 of 3

Re: Android wont start

We can't see ur uploads until it gets approved by moderators! If u mean ur device got stuck at "powered by android"  screen then u should consider doing a software repair through Xperia companion! Did u tried turning on device without sim and SD?  

Message 3 of 3
Message 3 of 3

Re: Android wont start


Images are approved now. What @pravi suggested seems to be the best practice for this issue, you need your phone charged and turned off before you start. Bear in mind that all data stored on the internal memory will be lost. Here's a detailed guide:


software repair using Xperia Companion

Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.