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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Android 6.0 small apps launch bar issue?

SOLVED
Sony Xperia Support
Message 21 of 86
1,480 Views
Message 21 of 86

Re: Android Marshmallow 6 - FW 32.1.A.1.163 on our Xperia Z5

Glad to hear that booting into safe mode and back seems to help Slightly smiling Face

 

In case anyone still see this, before you boot to safe mode and back, could you take a log from your phone and send it to me in a private message?

To do this:
Settings > About phone > Build number, tap 7 times on the build number
Go back and select Developer options and turn on "USB debugging"
Try to use small apps
Settings > Developer options, select "Take bug report". When the report is ready share (may take a minute or so) you get a notification that you can tap and share to Google Drive. Please send me a link to this file.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Apprentice
Message 22 of 86
1,447 Views
Message 22 of 86

Re: Android Marshmallow 6 - FW 32.1.A.1.163 on our Xperia Z5

How can I pm you the bug report? it's too big for copy/paste.

Sony Xperia Support
Message 23 of 86
1,436 Views
Message 23 of 86

Re: Android Marshmallow 6 - FW 32.1.A.1.163 on our Xperia Z5

Thanks for offering a log!

After you have shared the log from the phone to your Google Drive, go to drive.google.com from your computer, right click the file and select share. On the top right of the box that is displayed there's an option to get a shareable link. With that link i can download this specific file from your Google Drive.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Message 24 of 86
1,417 Views
Message 24 of 86

Re: Android 6.0 small apps launch bar issue?

For me, I believed it's caused by some 3rd party apps. After I disable the accessibility's service for greenify this bug never happened again.
Apprentice
Message 25 of 86
1,378 Views
Message 25 of 86

Re: Android Marshmallow 6 - FW 32.1.A.1.163 on our Xperia Z5

I pm'd you the link to my bug report

 

btw I don't use greenify ... never heard of it ;-)

Sony Xperia Support
Message 26 of 86
1,356 Views
Message 26 of 86

Re: Android Marshmallow 6 - FW 32.1.A.1.163 on our Xperia Z5

@Tset351

Do you know if you have any other downloaded app that is controlling screen on? Dowloaded apps that either keep the display on or turns it off.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Apprentice
Message 27 of 86
1,345 Views
Message 27 of 86

Re: Android Marshmallow 6 - FW 32.1.A.1.163 on our Xperia Z5

Not that I remember. 

 

There is just one thing. After I got the bug report out of my xperia I reboot into safe mode, used some small apps to get rid of this error. After reboot into normal mode the smart apps bar worked find but something changed. The small app "browser" moved away up into the ... folder? bin? I don't know how to call it. I'm sorry I'm not english Slightly smiling Face

 

Small Apps

 

 

Sony Xperia Support
Message 28 of 86
1,338 Views
Message 28 of 86

Re: Android Marshmallow 6 - FW 32.1.A.1.163 on our Xperia Z5

I think this may have to do with the small browser app being possible to uninstall. Apps that can be uninstalled are not available in safe mode so small apps was loaded without this app.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

One time poster
Message 29 of 86
1,287 Views
Message 29 of 86

Re: Android 6.0 small apps launch bar issue?

I having a problem with small apps. I cannot use it best the home back and recent app buttons are on top of the small app bar which makes them useless!!
Visitor
Message 30 of 86
1,276 Views
Message 30 of 86

Re: Android 6.0 small apps launch bar issue?

I have got the same issue with my z5 premium dual