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A poor battery life of z5 compact,and other problems

Adviser
Message 40 of 175
2,510 Views
Message 40 of 175

Re: Z5 battery life

Can you post your battery usage graph. I wanna build a case to present to my carrier, so I can cancel my subscription and get a full refund.

 

Here's mine for comparison after a full day at work

http://imgur.com/VF2b45g

Battery lasted pretty much exactly 12hours, thats pretty far from 2 days 24 or 48hours however you wanna count it. 

WiFi, 3hrs 20mins SoT.

(Yes i have bad reception at my job (I work in a TV studio) but my Z3c handled that like a champ.

Thanks in advance

Adviser
Message 41 of 175
2,295 Views
Message 41 of 175

Re: Z5 Compact: Poor battery life !

http://imgur.com/VF2b45g Battery dead in exactly 12 hours.... 

Wifi, SoT @3hrs 20mins

Mind you, this is a Z5 not a Compact. 

Talent
Message 42 of 175
2,277 Views
Message 42 of 175

Re: Z5 Compact: Poor battery life !

Yeah, I watched some reviews, battery on Z5 regular is really bad Slightly frowning Face

Talent
Message 43 of 175
2,492 Views
Message 43 of 175

Re: Z5 battery life

Man there are no phone which can do 2 days of hard usage, you have to know that. I am battery destroyer, had to charge 3x iphone 5s daily...z3 compact was 1st phone which could be alive from morning till night in my heands Slightly smiling Face

 

Btw, what you asked for...sot is betwen 6:30 and 8h (hope I put right link)

 

http://i252.photobucket.com/albums/hh24/Proday83/Gluposti/2015-10-15%2020.03.56.png

 

http://i252.photobucket.com/albums/hh24/Proday83/Gluposti/2015-10-12%2009.38.59.png

 

http://i252.photobucket.com/albums/hh24/Proday83/Gluposti/2015-10-08%2009.23.12.png

 

http://i252.photobucket.com/albums/hh24/Proday83/Gluposti/2015-10-06%2019.16.52.png

 

http://i252.photobucket.com/albums/hh24/Proday83/Gluposti/2015-10-05%2019.45.10.png

 

t_s
One time poster
Message 44 of 175
2,673 Views
Message 44 of 175

Re: Z5 Compact: Poor battery life !

Poor battery life here too.

 

Had the device for a little over 2 weeks and the worst day so far I had 11 hours of use with 2 hours screen on time.

 

 

Adviser
Message 45 of 175
2,640 Views
Message 45 of 175

Re: Z5 Compact: Poor battery life !

Todays stats: http://imgur.com/6K45leg

 

Z5

Wifi

Auto brightness.

One time poster
Message 46 of 175
2,560 Views
Message 46 of 175

Re: Z5 Compact: Poor battery life !

I am seeing the same issue. I am running the phone with an identical setup of my previous z3 compact. But battery life is simply shocking. I can barely get a days worth with moderate to low use. My previous z3 I could easily stretch out to 2 days. Again there is nothing obvious showing in battery usage. Unless I see a fix within the next few days I am sending this back. Surely this must be an issue Sony have seen during testing but yet they still release and claim 2 days battery life.
Learner
Message 47 of 175
2,509 Views
Message 47 of 175

Re: Z5 Compact: Poor battery life !

For me currently, Instagram is responsible for the most battery usage, 19%. The problem is that I've used Instagram LESS THAN ONE MINUTE after charging. 1h 30min Instagram has had mobile radio active, guessing that's what's draining the juice.
Sony Xperia Support
Message 48 of 175
2,378 Views
Message 48 of 175

Re: Z5 battery life

I'm sorry to hear that.

 

Would it be possible for you to send me a log file from your phone?

To do this:
Settings > About phone > Build number, tap 7 times on the build number

Go back and select Developer options and turn on "USB debugging"

After this, when it has been using more battery than normal, Settings > Developer options, select "Take bug report". When the report is ready share it to Google Drive and then send me a link in a private message and i'll forward this internally.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Adviser
Message 49 of 175
2,372 Views
Message 49 of 175

Re: Z5 battery life

Pm sent. Thanks for looking into this.