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Tablet locked by MXTP

One time poster
Message 31 of 33
586 Views
Message 31 of 33

Z4 locked with myXperia

Hello,

 

I have buyed a Sony Xperia Z4 Tablet on ebay. After boot, I see a black myXperia lock-screen and a request to authenticate.

The vendor says that device is a factory "B" stock item, but it should work like a new one. I have an invoice for that device, as well.

 

Is there a way to disable that protection? I've tryed to repair with the Companion Software, but it doesn't help. I've googled and found no solutions.

 

Thank you in advance...

Billy

Moderator
Message 32 of 33
574 Views
Message 32 of 33

Re: Tablet locked by MXTP

Nope, return it and get a refund or replacement through PayPal or vendor.
The mxtp is there to prevent the use or selling of stolen goods and cannot and should not be bypassed
I have never heard of Sony selling "factory B" goods, only new and refurbished, if this is refurbished it will still need returning to vendor so they can return to Sony to remove the lock.


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Visitor
Message 33 of 33
316 Views
Message 33 of 33

Re: Experia z protected screen

but what about when the device is second hand? it is not possible to put in the details of the first google account. this has locked us out of a new tablet and now also on mobile phone. not good. we chose sony products specifically but the sony software is preventing us from using the devices