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PCC Server not accessible

Adviser
Message 1 of 22
3,134 Views
Message 1 of 22

PCC Server not accessible

connect Z4 tablet to PC but PCC is unable to connect to the server.

 

01.jpg

 

Z3+ also unable to access

 

03.jpg

 

But my Z3 tablet is ok

 

02.jpg

 

Is it my PC problem or 251 kill server connection (both z4 and z3+ running 251) ?

21 REPLIES 21
Genius
Message 2 of 22
3,079 Views
Message 2 of 22

Re: PCC Server not accessible

Hi @chunxi

 

WhIch version of Windows OS are you running ?

 

Best Regards,

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
One time poster
Message 3 of 22
2,974 Views
Message 3 of 22

Re: PCC Server not accessible

I have same problem, my OS is microsoft windows 8 professional. How to resolve this issue because if android 6 release for xperia Z3+ we can't update directly via PC Companion Slightly frowning Face

Enthusiast
Message 4 of 22
2,957 Views
Message 4 of 22

Re: PCC Server not accessible

I am not sure if the OS version matters? 

 

Anyway, I have the same problem and I am running Windows 10 64bit.

 

Thanks,

Partha


@xavinux wrote:

@hi @chunxi

 

WhIch version of Windows OS are you running ?

 

Best Regards,


 

One time poster
Message 5 of 22
2,949 Views
Message 5 of 22

Re: PCC Server not accessible

I used a windows 10 computer and a windows XP computer. Both reported no server.

Inhabitant
Message 6 of 22
2,906 Views
Message 6 of 22

Re: PCC Server not accessible

I have the same - been running windows 10 for about 6 weeks.

 

Z3+ always says 'Server not accessible' but Z2 tablet is fine. It's been like that I think since before the Win 10 upgrade but finally decided to look at it as my daughters devices all update last couple of days and I don't know if my Z3+ is due an update.

 

Any answers yet??

Commissioner
Message 7 of 22
2,869 Views
Message 7 of 22

Re: PCC Server not accessible

I can confirm this issue on 4 different devices in different networks. Windows 7 Desktop PC, 2 Windows 10 Notebooks and also a Windows 10 Desktop. Seems a bigger problem?
Greetings,

SirRobin
Highlighted
Apprentice
Message 8 of 22
2,869 Views
Message 8 of 22

PC Companion can't connect to internet

 "Server is not accessible.  PC Companion needs to connect to an online server.  The server is currently not accessible.  Please try again later."

Before you say anything, I've added the software to my Firewall exception list. Didn't work. I disabled my firewall. Didn't work. I searched the forums and found a solution, but it's not one relavent to or even workable in Windows 10.

So...?

Apprentice
Message 9 of 22
2,853 Views
Message 9 of 22

Re: PCC Server not accessible

Same problem, tried win8,8.1 ,10and mac

Emperor
Message 10 of 22
2,845 Views
Message 10 of 22

Re: PC Companion can't connect to internet

@BrianQWebb

 

Probably a temporary server issue. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)