2016-07-17 11:53 AM
I have had my Z4 Xperia Tablet for about a year but the keyboard has stopped working. I have tried doing a keyboard reset but no use. The white light is on (and tablet and Kb are both fully charged). The Kb is shown as paired on the tablet.
2016-07-17 06:37 PM
Does the keyboard need an app to be installed on tablet or it's just paired?
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2016-07-18 09:07 AM
@Tony-C There might be an app, perhaps inbuilt. Go to settings - apps, show system (tap on the 3 dots first) and look for BKB50 in the list. Try to clear data for it.
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2016-07-19 11:08 AM
2016-07-20 12:37 PM
I guess you have already tried to remove the bluetooth pairing and then re-pair via NFC?
Maybe you can put the keyboard into pairing mode and check with a different device (laptop or another mobile) if the keyboard is visible at all via bluetooth.
When the device is paired and not working: have you chosen the Xperia keyboard in the settings of the tablet?
And maybe you want to check if all authorizations are assigned to the keyboard: open bluetooth settings and click on the cogwheel of the keyboard, check the authorizations.
2018-06-30 10:34 PM
I know this is an old thread but I like to add a possible solution. When you go into Bluetooth settings and tap the cog next to the paired BKB50, you'll see a check mark: 'configure as input device'. What worked for me was unchecking this, confirm the change and then re-check it. The keyboard started working again.