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2016-07-17 11:53 AM
I have had my Z4 Xperia Tablet for about a year but the keyboard has stopped working. I have tried doing a keyboard reset but no use. The white light is on (and tablet and Kb are both fully charged). The Kb is shown as paired on the tablet.
2016-07-17 06:37 PM
Does the keyboard need an app to be installed on tablet or it's just paired?
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2016-07-18 09:07 AM
@Tony-C There might be an app, perhaps inbuilt. Go to settings - apps, show system (tap on the 3 dots first) and look for BKB50 in the list. Try to clear data for it.
Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.
2016-07-19 11:08 AM
2016-07-20 12:37 PM
I guess you have already tried to remove the bluetooth pairing and then re-pair via NFC?
Maybe you can put the keyboard into pairing mode and check with a different device (laptop or another mobile) if the keyboard is visible at all via bluetooth.
When the device is paired and not working: have you chosen the Xperia keyboard in the settings of the tablet?
And maybe you want to check if all authorizations are assigned to the keyboard: open bluetooth settings and click on the cogwheel of the keyboard, check the authorizations.
2018-06-30 10:34 PM
I know this is an old thread but I like to add a possible solution. When you go into Bluetooth settings and tap the cog next to the paired BKB50, you'll see a check mark: 'configure as input device'. What worked for me was unchecking this, confirm the change and then re-check it. The keyboard started working again.