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2017-10-08 07:33 PM - edited 2017-10-08 07:35 PM
i bought a z3 'brand new' the other day and i am running andriod 5.0.2 and after a day or two of using it i started getting this message... then today i did a factory reset because of other problems im having with the phone. then i updated google play and basically as soon as it finished i started getting the message. so maybe there was a problem with playstore and andriod 5.0.2. i cant update my phone to marshmellow because i think my phone is a prototype ... yes thats right... but thats another issue.
2017-11-01 12:38 PM
hello, you need to install xperia companion software on your computer, then plug the phone into the computer. xperia companion will then apply all updates to your phone, solving the issue. the phone cannot update itself from one OS to the next without using xperia companion.
2017-12-08 12:53 AM
I know this problem seems to be caused by an number of things but I solved it by going
More (under wireless and connectivity)
The unselected nfc.
2018-03-20 09:28 PM
Well, it seems no bank apps, and no Sony software error, because my LG G4 5.1 has it...
Tired of googling it still nothing....
3 years past, thread not solved yet.... Wow....
2018-08-01 12:12 AM
I have the same issue on my Xperia z5 compact . I can't find a solution anywhere. Seems as all songs are plagued either this. I heard that Sony have bugged the older phones so you have to buy new ones like what apple did.
2018-08-13 10:37 AM
Ihad the same problem. All I did was go to settings. More and unchecked the Nfc allow data exchange box. Worked for me