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Tips & Tricks

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phone not ringing.

SOLVED
Learner
Message 71 of 84
2,251 Views
Message 71 of 84

Re: phone not ringing.

Xperia Z1 Compact 5.1.1 here.

 

I had the same problem but I just fixed it, not sure if it'll work for everyone.

When you choose your ringtone, they ask you which app you want to use to choose your music.
If you use anything else than Sound Picker, even if you chose something, it will not play the tune.

 

I originally chose it with File Commander but it didn't work and after I used Sound Picker, it worked.

Xperia shouldn't allow you to choose to use anything else than Sound Picker... Expressionless Face

 

Edit:
Oh you have to choose from scratch. I first switched to a default Xperia theme, accepted it. Then used the thing in the upper corner to choose the tune I want and it worked.

Highlighted
Message 72 of 84
2,235 Views
Message 72 of 84

Re: phone not ringing.

It worked. Thank you!

One time poster
Message 73 of 84
2,170 Views
Message 73 of 84

Re: phone not ringing.

Hi,I have this issue too,I tried to move my ringtone (mp3 file)  from sd to phone memory, changing the ringtone also rebooting didn't work for me it just vibrates when I have the vibrate on call option on 

One time poster
Message 74 of 84
2,113 Views
Message 74 of 84

Re: phone not ringing.

Tried what you said and it still doesn't ring, no matter what ringtone I use.

One time poster
Message 75 of 84
1,697 Views
Message 75 of 84

Re: phone not ringing.

I recently developed this problem with my Xperia Z1 compact. I’ve tried switching ringtones between internal memory and SD card with no luck. 

 

Please help 

 

tried sending the bug the bug report but was unsuccessful 

Learner
Message 76 of 84
1,556 Views
Message 76 of 84

Re: phone not ringing.

How to invoke DEVELOPER MODE to try the phone-not-ringing fix (Sony Experia Z3 Compact wAndroid 5.0.2)?

Learner
Message 77 of 84
1,494 Views
Message 77 of 84

Re: phone not ringing.

No luck for me !!?? #&*@# Quick fix did not work.

Phone still will not ring (selected ring tone rings fine in Diagnostics speaker test).

Xperia Z1 Compact

Android ver 5.0.2

Customization = 1279-5365 R1D

Current software = 14.5.A.0.242

I will keep reading this long thread to see if someone finally solves this. This section is over 2 years old so surely SOMEONE has found a cure! (If not, iPhone here I come!)

 

One time poster
Message 78 of 84
1,410 Views
Message 78 of 84

Re: phone not ringing.

I an experia l1 exact same issue trued reset etc doesn't work

 

Adept
Message 79 of 84
1,138 Views
Message 79 of 84

Re: phone not ringing.

XZ premium. Same problem. Reset and repaired but still have problem. I have duplicated this problem on the following phones.:

 

Z1

Z5

 

Sony have suggested i return the phone for service repair but I not sure what they can do apart from providing a new phone with the same buggy software.

 

 

One time poster
Message 80 of 84
1,017 Views
Message 80 of 84

Re: phone not ringing.

My xperia Z3 don't have any sounds when I received phone call. After a new sim card in Hong Kong. It work in England. Only show on screen incoming call but no sounds.