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no service

SOLVED
Adept
Message 1 of 15
7,423 Views
Message 1 of 15

no service

I have a sim card named AVEA but on the lock screen says no service top on the left side of screen and everything works fine but says no service. Have any idea to fix it? Thank you.
1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 9 of 15
12,024 Views
Message 9 of 15

Re: no service

The issue where the phone shows "No service" on the lock screen even though you have a working network reception is fixed in the next software update. The issue is fixed in 23.1.A.0.726 but depending on where you bought the phone you may not have received this update yet.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

14 REPLIES 14
Moderator
Message 2 of 15
7,419 Views
Message 2 of 15

Re: no service

So you have network coverage even if it says no signal?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Adept
Message 3 of 15
7,414 Views
Message 3 of 15

Re: no service

Exactly. Says no service on the lock screen but everything works fine. But it makes me sick. Is there a setting for it?
Moderator
Message 4 of 15
7,412 Views
Message 4 of 15

Re: no service

No,as far as I am aware. Can you boot in safe mode and see if the same occurs?

https://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Demigod
Message 5 of 15
7,409 Views
Message 5 of 15

Re: no service

Is it affer the lolipop update?  If yes its a bug which i experienced after turning my device on.  Turn on airplane mode and turn it off

Adept
Message 6 of 15
7,401 Views
Message 6 of 15

Re: no service

Yes and I turned on airplane mode too. I got that now thank you. I hope Sony will fix this bug soon
Adept
Message 7 of 15
7,398 Views
Message 7 of 15

Re: no service

Problem solved Slightly smiling Face thank you
Demigod
Message 8 of 15
7,380 Views
Message 8 of 15

Re: no service

Anytime Slightly smiling Face

Sony Xperia Support
Message 9 of 15
12,025 Views
Message 9 of 15

Re: no service

The issue where the phone shows "No service" on the lock screen even though you have a working network reception is fixed in the next software update. The issue is fixed in 23.1.A.0.726 but depending on where you bought the phone you may not have received this update yet.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Demigod
Message 10 of 15
7,223 Views
Message 10 of 15

Re: no service

Ah good to know its fixed,  im getting annoyed that every time i power my phone on it says no service.  When can i expect the update in poland?